This article explores how organizations can prepare for crisis events by training crisis management teams (CMTs) using real-time, simulated crises. The article focuses on the impact of such training on the performance of CMTs and the manner in which ...

Within the socio-cognitive framework of sense-making, this paper explicates the term 'mental model' and its associated concepts, analyzes the controversies and connections pertaining to mental model research in information studies, and reports the findings ...

Is an individual agent constitutive of or constituted by its social interactions? This question is typically not asked in the cognitive sciences, so strong is the consensus that only individual agents have constitutive efficacy. In this ...

GeoTime and nSpace are innovative visual analytic tools that enable investigation and understanding of complex, ambiguous situations. nSpace is a system of systems supporting the whole analytic workflow. GeoTime provides insight into events and behaviors ...

This paper presents Impact-ED, a new model for digital library impact evaluation. The model draws on assumptions from the Theory of Planned Behaviour and the Sense-Making Model. The paper discusses the current shortfalls of digital library impact evaluation ...

We describe a scenario of tag use and an empirical study of tags as socio-cognitive artifacts providing information scent. We articulated a three-step use scenario of tags, and used it to conceptualize tag "quality" as determined by use. We designed ...

Drawing upon Wittgenstein's theory of language games, we apply a pragmatic approach to organizational communication. The study extends current theories of computer-mediated communication, and explores how language actually gets used across media. We ...

During grouping tasks for data exploration and sense-making, the criteria are normally not well-defined. When users are bringing together data objects thought to be similar in some way, implicit brushing continually detects for groups on the freeform ...

Sensemaking work is often handed off between people. Yet handoff can cause problems, somewhat similar to an interruption. This dissertation examines the issues related to sensemaking handoff by integrating existing theories and drawing predictions about ...

Drawing on the ideas of the Sense-Making approach, the ways in which people face and bridge gaps in Web searching are analyzed. The empirical study is based on videotaped Web searches conducted by seven participants. Altogether 11 gaps and 13 search ...

The <u>c</u>omputing <u>r</u>esearch <u>m</u>ethods (CRM) literature is scattered across discourse communities and published in specialty journals and conference proceedings. This dispersion has led to the use of inconsistent ...

Investigative analysts who work with collections of text documents connect embedded threads of evidence in order to formulate hypotheses about plans and activities of potential interest. As the number of documents and the corresponding number of concepts ...

We introduce EWall, an experimental visual analytics environment for the support of remote-collaborative sense-making activities. EWall is designed to foster and support 'object focused thinking', where users represent and understand information as objects, ...

We describe a strategy to support the semantic annotation of contested knowledge, in the context of the Scholarly Ontologies project, which aims at building a network of interpretations enriching a corpus of scholarly papers. To model such knowledge, ...

In recent years the development of technologies that support individuals in managing their health has become a vibrant, yet challenging, research area. Many of the challenges faced by researchers are a result of significant transformations in doctor ...

Data mining and predictive analytics are finding roles outside of business, offering new lessons in translating data into actionable information.

The Sandbox is a flexible and expressive thinking environment that supports both ad-hoc and more formal analytical tasks. It is the evidence marshalling and sense-making component for the analytical software environment called nSpace. This paper presents ...

Planning and real-time control are closely related, but separate research fields. An architecture that unifies planning and control, together with related processes, is needed for autonomous systems, for military command and control (C2), for agile manufacturing, ...

An earlier study shows that stories with dialogue, emotions and conflicts -- similar to fiction writing -- give a better understanding of user needs and the situations in which an interface is used when compared to conventional scenarios. This paper ...

A story is a powerful abstraction used by intelligence analysts to conceptualize threats and understand patterns as part of the analytical process. This paper demonstrates a system that detects geo-temporal patterns and integrates story narration to ...