Voiceover IP (VoIP) now makes it possible for people in distributed online multiplayer games to talk to each other. This might not only influence game performance, but also social interaction. However, using VoIP in multiplayer games can often make it ...

We present a study of how householders personalize their domestic vacuuming robot, iRobot's Roomba". In particular, we build on Blom and Monk's [3] theory of personalization that argues that personalization does not only occur naturally but can also ...

Prior research into open source software (OSS) developer participation has emphasized individuals' motivations for joining these volunteer communities, but it has failed to explain why people stay or leave in the long run. Building upon Lave and Wenger's ...

Virtual worlds, such as Second Life, World of Warcraft and Everquest, have demonstrated huge economic potential. In such virtual worlds, virtual items are bought and sold between individuals for real money. However, little empirical research has been ...

We studied the role of the competence of an interface agent that helped users to learn and use a text editor. Participants in the study made a set of changes to a document with the aid of one of four interface agents. The agent would respond to participantsý ...

User Experience (UX) practitioners and agile practitioners need to understand how user-centred design (UCD) and its techniques can be applied in an agile context. This paper presents the results of a study concerning the role of UX practitioners on agile ...

This paper investigates the social representations of Information Systems (IS) security of different communities working in a healthcare organization. It considers questions of IS security as socially constructed and dependent on how people make sense ...

From birth through age five, children undergo rapid development and learn skills that will influence them their entire lives. Regular visits to the pediatrician and detailed record-keeping can ensure that children are progressing and can identify early ...

This paper presents studies carried out in France Telecom R&D on MMS's service (multimedia messaging) available on compatible mobile phones since September 2002. With the MMS, the users can send and receive photos, pictures and sound. Two user tests ...

This paper deals with the process pupils, aged 11 and 12, go through in the course of distance learning using electronic mail. Based on the constructive approach principles for teaching, the idea underlying this course was that students may acquire basic ...

In this qualitative field study, I explore how the construction of a cultural institution's identity is related to the construction of strategic capabilities and resources. I investigated the 1996 musicians' strike at the Atlanta Symphony Orchestra (ASO), ...

Current state-of-the-art spoken dialog systems are aimed at handling telephone calls to automate incoming caller requests. In this paper we explore a scenario which is symmetric to a traditional human-initiated interaction. We report on an initial qualitative ...

In this paper we present the results of a qualitative, empirical study exploring the impact of immersive technologies on presence and engagement, using the interactive drama Façade as the object of study. In this drama, players are situated in a ...

Agile methods have evolved as a bottom-up approach to software development. However, as the software in embedded products is only one part of development projects, agile methods must coexist with project management models typically of the stage-gate ...

In this paper we present a system designer perspective on advantages, limitations and applicability of role play as a system development method. The empirical material is obtained through discussions, interviews and written comments from 62 system designers ...

This article presents findings from an exploratory pilot project which aimed at fostering electronic and professional literacy skills of preservice language teachers through computer-mediated peer collaboration. The research context is a qualitative ...

Though much information behaviour takes place in collaborative settings, information behaviour processes are commonly perceived and modelled by information scientists as individual processes. The paper presents and discusses the findings from a qualitative ...

Shared services have proven to be a key element when it comes to increasing government efficiency by collaboration. Here, we seek to investigate into the shared services phenomenon in the context of government reforms. For this purpose, an interview ...