Enterprise resource planning: cultural fits and misfits

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Enterprise resource planning: cultural fits and misfits: is ERP a universal solution?

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Communications of the ACM archive
Volume 43 , Issue 4 (April 2000) table of contents

Pages: 47 - 51

Year of Publication: 2000

ISSN:0001-0782

Authors

Christina Soh	Nanyang Technological Univ., Singapore
Sia Siew Kien	Nanyang Technological Univ., Singapore
Joanne Tay-Yap	KK Woman's and Children's Hospital, Singapore

Publisher

ACM New York, NY, USA

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Downloads (6 Weeks): 150, Downloads (12 Months): 1358, Citation Count: 45

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REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

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	2	Eric von Hippel, “Sticky information” and the locus of problem solving: implications for innovation, Management Science, v.40 n.4, p.429-439, April 1994 [doi>10.1287/mnsc.40.4.429]
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	4	Markus, M.L. and Cornelius, T. The enterprise systems experience- From adoption to success. In R.W. Zmud, Ed., Framing the Domains of IT Research: Glimpsing the Future Through the Past. Pinnaflex Educational Resources, Cincinnati, OH, 2000.
	5	Volkoff, O. Enterprise system implementation: A process of individual metamorphosis. In Proceedings of the Academy of Management'99 Conference (Chicago, Aug. 1999).

CITED BY 45

	Yvonne van Everdingen , Jos van Hillegersberg , Eric Waarts, Enterprise resource planning: ERP adoption by European midsize companies, Communications of the ACM, v.43 n.4, p.27-31, April 2000
	Robert Davison, Cultural complications of ERP, Communications of the ACM, v.45 n.7, July 2002
	Bay Arinze , Murugan Anandarajan, A framework for using OO mapping methods to rapidly configure ERP systems, Communications of the ACM, v.46 n.2, p.61-65, February 2003
	Kyung-Kwon Hong , Young-Gul Kim, The critical success factors for ERP implementation: an organizational fit perspective, Information and Management, v.40 n.1, p.25-40, October 2002
	M. Lynne Markus , Christina Soh, Structural influences on global e-commerce activity, Advanced topics in global information management, Idea Group Publishing, Hershey, PA, 2003
	Maris G. Martinsons, ERP in China: one package, two profiles, Communications of the ACM, v.47 n.7, p.65-68, July 2004
	Celeste See Pui Ng , Guy G. Gable , Taizan Chan, An ERP-client benefit-oriented maintenance taxonomy, Journal of Systems and Software, v.64 n.2, p.87-109, 15 November 2002
	Kwasi Amoako-Gyampah , A. F. Salam, An extension of the technology acceptance model in an ERP implementation environment, Information and Management, v.41 n.6, p.731-745, July 2004
	Yujong Hwang, Investigating enterprise systems adoption: uncertainty avoidance, intrinsic motivation, and the technology acceptance model, European Journal of Information Systems, v.14 n.2, p.150-161, June 2005
	Eric T. K. Lim , Shah Ling Pan , Chee Wee Tan, Managing user acceptance towards enterprise resource planning (ERP) systems: understanding the dissonance between user expectations and managerial policies, European Journal of Information Systems, v.14 n.2, p.135-149, June 2005
	Mary C. Jones , Melinda Cline , Sherry Ryan, Exploring knowledge sharing in ERP implementation: an organizational culture framework, Decision Support Systems, v.41 n.2, p.411-434, January 2006
	Sanjay Gosain , Zoonky Lee , Yongbeom Kim, The management of cross-functional inter-dependencies in ERP implementations: emergent coordination patterns, European Journal of Information Systems, v.14 n.4, p.371-387, December 2005
	Hsiao-Lan Wei , Eric T. G. Wang , Pei-Hung Ju, Understanding misalignment and cascading change of ERP implementation: a stage view of process analysis, European Journal of Information Systems, v.14 n.4, p.324-334, December 2005
	M. A. Palomino Murcia , E. A. Whitley, The effects of national culture on ERP implementation: a study of Colombia and Switzerland, Enterprise Information Systems, v.1 n.3, p.301-325, August 2007
	Jen-Her Wu , Shin-Shing Shin , Michael S. H. Heng, A methodology for ERP misfit analysis, Information and Management, v.44 n.8, p.666-680, December, 2007
	David Gefen , Catherine M. Ridings, Implementation Team Responsiveness and User Evaluation of Customer Relationship Management: A Quasi-Experimental Design Study of Social Exchange Theory, Journal of Management Information Systems, v.19 n.1, p.47-69, Number 1/Summer 2002
	Rajeev Sharma , Philip W. Yetton , Robert W. Zmud, Implementation costs of IS-enabled organizational change, Information and Organization, v.18 n.2, p.73-100, January, 2008
	Ike C. Ehie , Mogens Madsen, Identifying critical issues in enterprise resource planning (ERP) implementation, Computers in Industry, v.56 n.6, p.545-557, August 2005
	Ben Light, Going beyond 'misfit' as a reason for ERP package customisation, Computers in Industry, v.56 n.6, p.606-619, August 2005
	Pak-Lok Poon , Yuen Tak Yu, Procurement of enterprise resource planning systems: experiences with some Hong Kong companies, Proceeding of the 28th international conference on Software engineering, May 20-28, 2006, Shanghai, China
	Eric T. G. Wang , Jessica H. F. Chen, Effects of internal support and consultant quality on the consulting process and ERP system quality, Decision Support Systems, v.42 n.2, p.1029-1041, November 2006
	Jong-Hun Park , Hyun-Ju Suh , Hee-Dong Yang, Perceived absorptive capacity of individual users in performance of Enterprise Resource Planning (ERP) usage: The case for Korean firms, Information and Management, v.44 n.3, p.300-312, April, 2007
	Shan L. Pan , Sue Newell , Jimmy Huang , Robert D. Galliers, Overcoming knowledge management challenges during ERP implementation: The need to integrate and share different types of knowledge: Research Articles, Journal of the American Society for Information Science and Technology, v.58 n.3, p.404-419, February 2007
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	Liang-Chuan Wu , Chorng-Shyong Ong , Yao-Wen Hsu, Active ERP implementation management: A Real Options perspective, Journal of Systems and Software, v.81 n.6, p.1039-1050, June, 2008
	E. W. T. Ngai , C. C. H. Law , F. K. T. Wat, Examining the critical success factors in the adoption of enterprise resource planning, Computers in Industry, v.59 n.6, p.548-564, August, 2008
	Davide Aloini , Riccardo Dulmin , Valeria Mininno, Risk management in ERP project introduction: Review of the literature, Information and Management, v.44 n.6, p.547-567, September, 2007
	Eric Wang , Gary Klein , James Jiang, ERP Misfit: Country of Origin and Organizational Factors, Journal of Management Information Systems, v.23 n.1, p.263-292, Number 1 / Summer 2006
	Terri R. Lituchy , Roberta Ann Barra, International issues of the design and usage of websites for e-commerce: Hotel and airline examples, Journal of Engineering and Technology Management, v.25 n.1-2, p.93-111, March, 2008
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	Balaji Rajagopalan , Kenneth M. York , David P. Doane , Mohan Tanniru, Enablers of enterprise systems training success an exploratory investigation, International Journal of Business Information Systems, v.2 n.3, p.250-265, January 2007
	Liang-Chuan Wu , Yao-Wen Hsu , Chorng-Shyong Ong, ERP implementation: a quantitative model for organisational learning, International Journal of Information Technology and Management, v.6 n.1, p.78-91, December 2007
	Qing Xu , Qingguo Ma, Determinants of ERP implementation knowledge transfer, Information and Management, v.45 n.8, p.528-539, December, 2008
	Jennifer Shang , Pandu R. Tadikamalla , Laurie J. Kirsch , Lawrence Brown, A decision support system for managing inventory at GlaxoSmithKline, Decision Support Systems, v.46 n.1, p.1-13, December, 2008
	Salvador Bueno , Jose L. Salmeron, TAM-based success modeling in ERP, Interacting with Computers, v.20 n.6, p.515-523, December, 2008
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