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ABSTRACT

The role of information and information technology in the transformation of public agencies is well understood to be central. The challenge governments face is understanding the nature of that role and leveraging it in the process of governmental transformation. The tutorial and the workshop sessions focused on this topic will examine organizational transformation in the public sector, and in particular the role of ICTs in that transformation process. Issues to be covered include: new models of organizational structures in government, capability assessment, and cross-boundary information sharing. Both will focus on extending current understanding of the role of information and information technology as part of government transformation as well as the impact of it on those transformation processes. This paper introduces the topics to be covered in the tutorial and provides an overview of the papers to be presented in the workshop.

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INDEX TERMS

Primary Classification:
  H. Information Systems
  H.1 MODELS AND PRINCIPLES
      H.1.1 Systems and Information Theory

Additional Classification:
  H. Information Systems
  H.4 INFORMATION SYSTEMS APPLICATIONS
      H.4.2 Types of Systems

  J. Computer Applications
  J.1 ADMINISTRATIVE DATA PROCESSING
      Subjects: Government

  K. Computing Milieux
  K.4 COMPUTERS AND SOCIETY
      K.4.1 Public Policy Issues
      K.4.3 Organizational Impacts
  K.6 MANAGEMENT OF COMPUTING AND INFORMATION SYSTEMS
      K.6.4 System Management

General Terms:
Design, Economics, Experimentation, Human Factors, Management, Standardization, Theory

Keywords:
cross-boundary information sharing, electronic governance, government, knowledge sharing, management, regulation, transformation