ACM Home Page
Please provide us with feedback. Feedback
Cooperative support for computer work: a social perspective on the empowering of end users
Full text PdfPdf (1.20 MB)
Source Computer Supported Cooperative Work archive
Proceedings of the 1990 ACM conference on Computer-supported cooperative work table of contents
Los Angeles, California, United States
Pages: 223 - 236  
Year of Publication: 1990
ISBN:0-89791-402-3
Author
Andrew Clement  Faculty of Library and Information Science, University of Toronto, 140 St. George Street, Toronto, Canada M5S 1A1
Sponsors
SIGCHI: ACM Special Interest Group on Computer-Human Interaction
SIGGROUP: ACM Special Interest Group on Supporting Group Work
Publisher
ACM  New York, NY, USA
Bibliometrics
Downloads (6 Weeks): 4,   Downloads (12 Months): 22,   Citation Count: 14
Additional Information:

references   cited by   index terms   collaborative colleagues  

Tools and Actions: Request Permissions Request Permissions    Review this Article  
DOI Bookmark: Use this link to bookmark this Article: http://doi.acm.org/10.1145/99332.99357
What is a DOI?

REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

 
1
Acker, J., Doing Comparable Worth: Gender, Class and Pay Equity, Temple University, 1989.
2
 
3
Bannon, L., "Helping Users Help Each Other", in Norman and Draper (eds.), User Centered System Design, 1986.
 
4
Bannon, L. and Schmidt, K., "CSCW: Four Characters in Search of a Context", Proceedings of the First European Conference on Computer Supported Cooperative Work, London, Sept. 12-15, 1989.
 
5
Benston, M., "Feminism and Systems Design: Questions of Control", in Tomm, (ed.), The Effect of Feminist Approaches on Research Methodologies, Calgary, University of Calgary, 1989.
 
6
Bjerknes, G., Ehn, P. and Kyng, M., (eds.), Computers and Democracy - A Scandinavian Challenge, Avebury, 1987.
 
7
 
8
Briefs, U., Ciborra, C. and Schneider L., (eds.), Systems Design For, With and By the Users, North-Holland, 1983.
 
9
Clement, A., and Parsons, D., "Work Group Knowledge Requirements for Desktop Computing", Proceedings of the 23rd Hawaii International Conference on System Science, Kailua-Kona, Hawaii, January 2-5, 1990, pp. 84-93.
 
10
Clement, A., Parsons, D., and Zelechow, A., "Toward Worker-Centred Support for Desktop Computing", IFIP Working Conference on Information System, Work and Organization Design, Berlin, GDR, July 10-13, 1989.
 
11
Clement, A., and Zelechow, A., "Self-Managed Office Automation Project", Final project report, Technology Impact Research Fund, Labour Canada, Ottawa, 1987.
 
12
Clement, A., "A Canadian Case Study Report: Towards Self-Managed Automation in Small Offices", Information Technology .{'or Development, Oxford University Press, 1989, Vol. 4, #2, pp. 185-233.
 
13
Cockb "t:rn, C., Brothers: Male Dominance and Technological Change, Pluto Press, 1983.
 
14
Cochburn, C., Machinery of dominance, Pluto Press, 1985.
 
15
Danziger, J., Dutton, W., Kling, R., and Kraemer, K., Computers and Politics: High Technology in American Local Government, Columbia University Press, 1982.
 
16
Docherty, P., et al, Systems Design for Human Development and Productivity: Participation and Beyond, Els~vier, 1987.
 
17
 
18
Floyd, C., "Outline of a Paradigm Change in Software Engineering", in Bjerknes, Ehn and Kyng (eds.), Computers and Democracy, 1987.
19
 
20
George, J., Kling, R., and Iacono, S., "The Role of Training and Support in Desktop Computing", PPRO, UC Irvine, 1989.
 
21
Green, E., Owen, J., Pain, D. and Stone, I., "Human-Centred Systems ... Women- Centred Systems?': Gender Divisions and Office Computer Systems Design", paper presented to the BSA Annual Conference 'Sociology in Action', Plymouth Polytechnic, March 20-23, 1989.
22
 
23
Hartman, K., "Secretaries and Computers", in Computing and Change on Campus, Kiesler, S. and Sproull, L. (eds.), Cambridge University Press, 1987, pp. 114-130.
 
24
Homans, G., The Human Group, Harcourt, Brace & World, 1950.
 
25
Howard, R., "UTOPIA: Where Workers Craft New Technology", Technology Review, April, 1985, pp. 43-49.
 
26
 
27
Kanter, R. M., Men and Women of the Corporation, Basic Books, 1977.
28
 
29
Kling, R., "Computerization as an Ongoing Social and Political Process", in Bjerknes et aL (eds.) Computers and Democracy, 1987, pp. 117-136.
 
30
Kling, R., and Scacchi, W., "The Web of Computing: Computer technology as social organization", in Advances in Computers, Vol. 2 I, 1982, pp. 1-90.
 
31
Kraut, R. E., Fish, R. S., Root, R. W. and Chalfonte, B. L., "Informal Communication in Organizations: Form, Function and Technology", to appear in S.
 
32
Oskamp and S. Spacapan (eds.) Human Reactions to Technology: Clarement Symposium on Applied Social Psychology, Sage (forthcoming).
33
 
34
 
35
Lukes, S., Power: A Radical View, Macmillan, 1974.
36
 
37
Mumford, E., Designing Secretaries: The participative design of a word processing system, Manchester Business School, 1983.
 
38
 
39
 
40
 
41
 
42
Olerup, A., Schneider, L., and Monod, E. Women, Work and Computerization: Opportunities and Disadvantages, North-Holland, 1985.
43
 
44
 
45
Perrow, C., Complex Organizations: A Critical Essay, 2nd. ed., Scott, Foresman, 1979. Scharer, L.L., "User Training: Less is More", Datamation, July, pp. 175-182, 1983.
 
46
 
47
 
48
Suchman, L., and Jordan, B., "Computerization and Women's Knowledge", in Women, Work and Computerization, Tijdens, K. et al, (eds.) Nt~rth Holland, 1989, pp. pp. 153-160.
 
49
Tijdens, K., Jennings, M., Wagner, I. and Weggelaar, M., Women, Work and Computerization: Forming New Alliances, North-Holland, 1989.
 
50

CITED BY  14