User centered design at european patent office

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User centered design at european patent office

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Conference on Human Factors in Computing Systems archive
CHI '04 extended abstracts on Human factors in computing systems table of contents

Vienna, Austria

SESSION: HCl overviews table of contents

Pages: 1087 - 1088

Year of Publication: 2004

ISBN:1-58113-703-6

Authors

Alard Weisscher	Meru Research b.v., The Hague, Netherlands
Josine van de Ven	Meru Research b.v., The Hague, Netherlands
Raghu Kolli	Meru Research b.v., The Hague, Netherlands
Ged Owens	European Patent Office, Munich, Germany

Sponsors

SIGCHI: ACM Special Interest Group on Computer-Human Interaction
ACM: Association for Computing Machinery

Publisher

ACM New York, NY, USA

Bibliometrics

Downloads (6 Weeks): 7, Downloads (12 Months): 22, Citation Count: 0

Additional Information:

abstract index terms collaborative colleagues

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ABSTRACT

This paper describes how a large organisation implemented a user centered design process initiative to meet the business goals of minimising training for users.

INDEX TERMS

Primary Classification:
H. Information Systems
H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
H.5.2 User Interfaces (D.2.2, H.1.2, I.3.6)