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Building website credibility: a prospective solution to e-Commerce in Poland

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Conference on Human Factors in Computing Systems archive
CHI '04 extended abstracts on Human factors in computing systems table of contents

Vienna, Austria

SESSION: Development consortium table of contents

Pages: 1019 - 1020

Year of Publication: 2004

ISBN:1-58113-703-6

Author

Igor Garnik

Gdansk University of Technology, Gdansk, Poland

Sponsors

SIGCHI: ACM Special Interest Group on Computer-Human Interaction
ACM: Association for Computing Machinery

Publisher

ACM New York, NY, USA

Bibliometrics

Downloads (6 Weeks): 4, Downloads (12 Months): 25, Citation Count: 0

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ABSTRACT

The paper presents main problems concerning e-commerce development in Poland and other countries in Eastern Europe, in particular links between consumer's trust and cultural background in the region. The paper presents also a model proposal, describing relations and factors affecting creation of consumer's trust toward an on-line supplier.

REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

	1	1st Research of Polish Internet Users (1999), http://badanie.ae.krakow.pl/ (visited: Oct. 05, 2003).
	2	Florian N. Egger, "Trust me, I'm an online vendor": towards a model of trust for e-commerce system design, CHI '00 extended abstracts on Human factors in computing systems, April 01-06, 2000, The Hague, The Netherlands [doi>10.1145/633292.633352]
	3	Fukuyama F., Trust: The Social Virtues and the Creation of Prosperity, The Free Press, New York 1995.
	4	InterCommerce Corporation (1999-2002), an Internet survey: http://www.survey.net (visited: Oct. 05, 2003).
	5	United States Department of Commerce. Retail E-Commerce Sails in Second Quarter 2002, Census Bureau Reports, Washington 2002.
	6	D. Warne , C. P. Holland, Exploring Trust in Flexible Working Using a New Model, BT Technology Journal, v.17 n.1, p.111-119, January 1999 [doi>10.1023/A:1009683126828]