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"Stuff goes into the computer and doesn't come out": a cross-tool study of personal information management

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Conference on Human Factors in Computing Systems archive
Proceedings of the SIGCHI conference on Human factors in computing systems table of contents

Vienna, Austria

Pages: 583 - 590

Year of Publication: 2004

ISBN:1-58113-702-8

Authors

Richard Boardman	Imperial College London, London, UK
M. Angela Sasse	University College London, London, UK

Sponsors

SIGCHI: ACM Special Interest Group on Computer-Human Interaction
SIGWEB: ACM Special Interest Group on Hypertext, Hypermedia, and Web
ACM: Association for Computing Machinery
SIGCAPH: ACM SIGCAPH Computers and the Physically Handicapped
SIGGRAPH: ACM Special Interest Group on Computer Graphics and Interactive Techniques
SIGGROUP: ACM Special Interest Group on Supporting Group Work
SIGDOC : ACM Special Interest Group on Systems Documentation

Publisher

ACM New York, NY, USA

Bibliometrics

Downloads (6 Weeks): 54, Downloads (12 Months): 271, Citation Count: 42

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abstract references cited by index terms collaborative colleagues

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ABSTRACT

This paper reports a study of Personal Information Management (PIM), which advances research in two ways: (1) rather than focusing on one tool, we collected cross-tool data relating to file, email and web bookmark usage for each participant, and (2) we collected longitudinal data for a subset of the participants. We found that individuals employ a rich variety of strategies both within and across PIM tools, and we present new strategy classifications that reflect this behaviour. We discuss synergies and differences between tools that may be useful in guiding the design of tool integration. Our longitudinal data provides insight into how PIM behaviour evolves over time, and suggests how the supporting nature of PIM discourages reflection by users on their strategies. We discuss how the promotion of some reflection by tools and organizations may benefit users.

REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

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CITED BY 42

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	Diane Kelly, Evaluating personal information management behaviors and tools, Communications of the ACM, v.49 n.1, January 2006
	Jeff Smith , Jeremy Long , Tanya Lung , Mohd M. Anwar , Sriram Subramanian, PaperSpace: a system for managing digital and paper documents, CHI '06 extended abstracts on Human factors in computing systems, April 22-27, 2006, Montréal, Québec, Canada
	Catherine C. Marshall , Sara Bly, Saving and using encountered information: implications for electronic periodicals, Proceedings of the SIGCHI conference on Human factors in computing systems, April 02-07, 2005, Portland, Oregon, USA
	Olha Bondarenko , Ruud Janssen, Documents at Hand: Learning from Paper to Improve Digital Technologies, Proceedings of the SIGCHI conference on Human factors in computing systems, April 02-07, 2005, Portland, Oregon, USA
	William Jones , Ammy Jiranida Phuwanartnurak , Rajdeep Gill , Harry Bruce, Don't take my folders away!: organizing personal information to get ghings done, CHI '05 extended abstracts on Human factors in computing systems, April 02-07, 2005, Portland, OR, USA
	Liwei Dai , Wayne G. Lutters , Carlie Bower, Why use memo for all?: restructuring mobile applications to support informal note taking, CHI '05 extended abstracts on Human factors in computing systems, April 02-07, 2005, Portland, OR, USA
	Steve Whittaker , Victoria Bellotti , Jacek Gwizdka, Email in personal information management, Communications of the ACM, v.49 n.1, January 2006
	Pamela J. Ludford , Dan Frankowski , Ken Reily , Kurt Wilms , Loren Terveen, Because I carry my cell phone anyway: functional location-based reminder applications, Proceedings of the SIGCHI conference on Human Factors in computing systems, April 22-27, 2006, Montréal, Québec, Canada
	David R. Karger , William Jones, Data unification in personal information management, Communications of the ACM, v.49 n.1, January 2006
	Wanda Pratt , Kenton Unruh , Andrea Civan , Meredith M. Skeels, Personal health information management, Communications of the ACM, v.49 n.1, January 2006
	Ofer Bergman , Ruth Beyth-Marom , Rafi Nachmias, The project fragmentation problem in personal information management, Proceedings of the SIGCHI conference on Human Factors in computing systems, April 22-27, 2006, Montréal, Québec, Canada
	Kirstie Hawkey , Kori M. Inkpen, Keeping up appearances: understanding the dimensions of incidental information privacy, Proceedings of the SIGCHI conference on Human Factors in computing systems, April 22-27, 2006, Montréal, Québec, Canada
	Joseph 'Jofish' Kaye , Janet Vertesi , Shari Avery , Allan Dafoe , Shay David , Lisa Onaga , Ivan Rosero , Trevor Pinch, To have and to hold: exploring the personal archive, Proceedings of the SIGCHI conference on Human Factors in computing systems, April 22-27, 2006, Montréal, Québec, Canada
	Robert G. Capra, III , Manuel A. Pérez-Quiñones, Using Web Search Engines to Find and Refind Information, Computer, v.38 n.10, p.36-42, October 2005
	Daniel Gonçalves , Joaquim A. Jorge, In search of personal information: narrative-based interfaces, Proceedings of the 13th international conference on Intelligent user interfaces, January 13-16, 2008, Gran Canaria, Spain
	Ofer Bergman , Ruth Beyth-Marom , Rafi Nachmias, The user-subjective approach to personal information management systems design: Evidence and implementations, Journal of the American Society for Information Science and Technology, v.59 n.2, p.235-246, January 2008
	Deborah Barreau, The persistence of behavior and form in the organization of personal information, Journal of the American Society for Information Science and Technology, v.59 n.2, p.307-317, January 2008
	Yolanda Jacobs Reimer , Erin Brimhall , Laurie Sherve, A study of student notetaking and software design implications, Proceedings of the 5th IASTED international conference on Web-based education, p.189-195, January 23-25, 2006, Puerto Vallarta, Mexico
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	Kirstie Hawkey , Kori M. Inkpen, PrivateBits: managing visual privacy in web browsers, Proceedings of Graphics Interface 2007, May 28-30, 2007, Montreal, Canada
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	Melanie Kellar , Carolyn Watters , Kori M. Inkpen, An exploration of web-based monitoring: implications for design, Proceedings of the SIGCHI conference on Human factors in computing systems, April 28-May 03, 2007, San Jose, California, USA
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	David Elsweiler , Ian Ruthven , Christopher Jones, Towards memory supporting personal information management tools, Journal of the American Society for Information Science and Technology, v.58 n.7, p.924-946, May 2007
	Stefan Siersdorfer , Sergej Sizov, Meta methods for model sharing in personal information systems, ACM Transactions on Information Systems (TOIS), v.26 n.4, p.1-35, September 2008
	John C. Tang , Tara Matthews , Julian Cerruti , Stephen Dill , Eric Wilcox , Jerald Schoudt , Hernan Badenes, Global differences in attributes of email usage, Proceeding of the 2009 international workshop on Intercultural collaboration, February 20-21, 2009, Palo Alto, California, USA
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