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 ABSTRACT
The Internet has fostered an unconventional and powerful style of collaboration: "wiki" web sites, where every visitor has the power to become an editor. In this paper we investigate the dynamics of Wikipedia, a prominent, thriving wiki. We make three contributions. First, we introduce a new exploratory data analysis tool, the history flow visualization, which is effective in revealing patterns within the wiki context and which we believe will be useful in other collaborative situations as well. Second, we discuss several collaboration patterns highlighted by this visualization tool and corroborate them with statistical analysis. Third, we discuss the implications of these patterns for the design and governance of online collaborative social spaces. We focus on the relevance of authorship, the value of community surveillance in ameliorating antisocial behavior, and how authors with competing perspectives negotiate their differences.
REFERENCES
Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.
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CITED BY 62
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David R. Millen , Michael J. Muller , Werner Geyer , Eric Wilcox , Beth Brownholtz, Patterns of media use in an activity-centric collaborative environment, Proceedings of the SIGCHI conference on Human factors in computing systems, April 02-07, 2005, Portland, Oregon, USA
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Dan Cosley , Dan Frankowski , Sara Kiesler , Loren Terveen , John Riedl, How oversight improves member-maintained communities, Proceedings of the SIGCHI conference on Human factors in computing systems, April 02-07, 2005, Portland, Oregon, USA
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Dan Cosley , Dan Frankowski , Loren Terveen , John Riedl, Using intelligent task routing and contribution review to help communities build artifacts of lasting value, Proceedings of the SIGCHI conference on Human Factors in computing systems, April 22-27, 2006, Montréal, Québec, Canada
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Dan Cosley , Dan Frankowski , Loren Terveen , John Riedl, SuggestBot: using intelligent task routing to help people find work in wikipedia, Proceedings of the 12th international conference on Intelligent user interfaces, January 28-31, 2007, Honolulu, Hawaii, USA
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Aniket Kittur , Bongwon Suh , Bryan A. Pendleton , Ed H. Chi, He says, she says: conflict and coordination in Wikipedia, Proceedings of the SIGCHI conference on Human factors in computing systems, April 28-May 03, 2007, San Jose, California, USA
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Travis Kriplean , Ivan Beschastnikh , David W. McDonald , Scott A. Golder, Community, consensus, coercion, control: cs*w or how policy mediates mass participation, Proceedings of the 2007 international ACM conference on Supporting group work, November 04-07, 2007, Sanibel Island, Florida, USA
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Reid Priedhorsky , Jilin Chen , Shyong (Tony) K. Lam , Katherine Panciera , Loren Terveen , John Riedl, Creating, destroying, and restoring value in wikipedia, Proceedings of the 2007 international ACM conference on Supporting group work, November 04-07, 2007, Sanibel Island, Florida, USA
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Dan Frankowski , Shyong K. Lam , Shilad Sen , F. Maxwell Harper , Scott Yilek , Michael Cassano , John Riedl, Recommenders everywhere:: the WikiLens community-maintained recommender system, Proceedings of the 2007 international symposium on Wikis, p.47-60, October 21-25, 2007, Montreal, Quebec, Canada
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Jacky Chan , Alan Chu , Elisa Baniassad, Supporting empirical studies by non-intrusive collection and visualization of fine-grained revision history, Proceedings of the 2007 OOPSLA workshop on eclipse technology eXchange, p.60-64, October 21-21, 2007, Montreal, Quebec, Canada
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Reid Priedhorsky , Loren Terveen, The computational geowiki: what, why, and how, Proceedings of the ACM 2008 conference on Computer supported cooperative work, November 08-12, 2008, San Diego, CA, USA
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Katherine Panciera , Aaron Halfaker , Loren Terveen, Wikipedians are born, not made: a study of power editors on Wikipedia, Proceedings of the ACM 2009 international conference on Supporting group work, May 10-13, 2009, Sanibel Island, Florida, USA
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