ACM Home Page
Please provide us with feedback. Feedback
IT project management and virtual teams
Full text PdfPdf (191 KB)
Source Special Interest Group on Computer Personnel Research Annual Conference archive
Proceedings of the 2004 SIGMIS conference on Computer personnel research: Careers, culture, and ethics in a networked environment table of contents
Tucson, AZ, USA
SESSION: Employees and impact on work table of contents
Pages: 129 - 133  
Year of Publication: 2004
ISBN:1-58113-847-4
Author
Catherine M. Beise  Salisbury University, Salisbury, MD
Sponsors
SIGMIS: ACM Special Interest Group on Management Information Systems
ACM: Association for Computing Machinery
SIGCPR: ACM Special Interest Group on Computer Personnel Research
Publisher
ACM  New York, NY, USA
Bibliometrics
Downloads (6 Weeks): 128,   Downloads (12 Months): 979,   Citation Count: 2
Additional Information:

abstract   references   cited by   index terms   review   collaborative colleagues  

Tools and Actions: Request Permissions Request Permissions    Review this Article  
DOI Bookmark: Use this link to bookmark this Article: http://doi.acm.org/10.1145/982372.982405
What is a DOI?

ABSTRACT

Project management methods and tools are increasingly relevant as today's globalized organizations accomplish more of their goals using cross-functional, and often cross-cultural, geographically dispersed, project teams. The increased diversity of skills, knowledge, cultures, and perspectives of these project teams can potentially have both positive and negative influences on group processes and outcomes. The question that this research-in-progress intends to address is: To what extent can and do project management methods and tools benefit diverse virtual teams while mitigating its challenges? In order to begin to answer this question, this paper presents relevant background, a research model, a methodology (currently in progress), and potential contributions. The initial methodology involves a study of IT project teams working on a common database design project whose members are using electronic tools to communicate, collaborate, and coordinate. The results of the study should provide useful information to practitioners and researchers regarding project management and virtual teams.


REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

 
1
Project Management Institute. PMBOK - A Guide to the Project Management Body of Knowledge. The Project Management Institute, Sylva, NC, 1996.
 
2
Standish Group. Chaos Report, Standish Group, 1995. http://www.standishgroup.com/sample_research/chaos_1994_1.php. Downloaded from the Web 9/1/2004.
 
3
Bounds. The last word on Project Management. IEE Solutions, 30 11 (1998). 41--44.
 
4
Herbsleb, J., Carleton, A., Rozum, J., Siegel, J. and Zubrow, D. Benefits of CMM-Based Software Process Improvement: Executive Summary of Initial Results, Carnegie-Mellon Software Engineering Institute, Pittsburgh, PA, 1994.
 
5
Pennypacker, J.S. and Grant, K.P. Project Management Maturity: An industry benchmark. Project Management Journal, 34, 1 (2003). 4--11.
 
6
Iles, P. and Hayers, P.K. Managing diversity in transnational project teams. Journal of Management Psychology, 12, 1/2 (1997). 95--117.
 
7
McDonough, E.F., Kahn, K.B. and Barczak, G. An investigation of the use of global, virtual, and colocated new product development teams. Journal of Product Innovation Management, 18 (2001). 110--120.
 
8
Soderlund, J. Managing complex development projects: arenas, knowledge processes, and time. R&D Management, 32 5 (2002). 419--430.
 
9
Gersick, C.J.G. Time and transition in work teams: Toward a new model of group development. Academy of Management Journal, 31, 1 (1988). 9--41.
 
10
Mennecke, B. and Bradley, J., Making project groups work: The impact of structuring group roles on the performance and perception of IS project teams. in International Academy for Information Management 12th Annual Conference, (1997), 19--24.
 
11
 
12
 
13
Hacker, M.E. and Lang, J.D. Designing a performance measurement system for a high technology virtual engineering team - a case study. International Journal of Agile Management Systems, 2, 3 (2000). 225--232.
 
14
Urli, B. and Urli, D. Project Management in North America: Stability of the concepts. Project Management Journal, 31 3 (2000). 33--43.
 
15
Webber, S. and Donahue, L. Impact of highly and less job-related diversity on work group cohesion and performance: A meta-analysis. Journal of Management, 27 (2001). 141--162.
 
16
Harrison, D., Price, K. and Bell, M. Beyond relational demography: time and the effects of surface- and deep-level diversity on work group cohesion. Academy of Management Journal, 41 1 (1998). 96--107.
 
17
Milliken, F. and Martins, L. Searching for common threads: understanding the multiple effects of diversity in organizational groups. Academy of Management Review, 21, 2 (1996). 402--433.
 
18
McGrath, J., Berdahl, J. and Arrow, H. Traits, expectations, culture, and clout: the dynamics of diversity in work groups. In Jackson, S.E. and Ruderman, M.N. eds. Diversity in Work Teams: Research Paradigms for a Changing Workplace., American Psychological Association, Washington, DC, 1995, 17--46.
 
19
Distefano, J.J. and Maznevski, M.L. Creating value with diverse teams in global management. Organizational Dynamics, 29, 1 (2000). 45--63.
 
20
Kirchmeyer, C. and Cohen, A. Multicultural groups: Their performance and reactions with constructive conflict. Group & Organization Management, 17 (1992). 153--170.
 
21
Ancona, D.G. and Caldwell, D.F. Demography and design: Predictors of new product team performance. Organization Science, 3, 3 (1992). 321--341.
22
 
23
Baugher, D.V., A.; Weisbord, E. Gender and culture diversity occurring in self-formed work groups. Journal of Managerial Issues, 12, 4 (2000). 391--407.
 
24
Larkey, L. Toward a theory of communicative interactions in culturally diverse workgroups. Academy of Management Review, 21, 2 (1996). 463--492.
 
25
Johnson, L.K. Does e-mail escalate conflict? MIT Sloan Management Review, 44, 1 (2002). 14--15.
 
26
Shapiro, D.L., Furst, S.A., Spreitzer, G.M. and Von Glinow, M. Transnational teams in the electronic age: Are team identity and high performance at risk? Journal of Organizational Behavior, 23, 4 (2002). 455--467.
 
27
Kexsbom, D.S. Creating teamwork in virtual teams. Cost Engineering, 42, 10 (2000). 33--36.
 
28
Carte, T. and Chidambaram, L., Toward a theory of accelerated technology deployment in teams: Spanning temporal and compositional fault lines using collaborative technologies. In Academy of Management Proceedings (Seattle, WA, 2003).
 
29
Armstrong, D.J. and Cole, P. Managing distances and differences in geographically distributed work groups. In Jackson, S.E. and Ruderman, M.N. eds. Diversity in Work Teams: Research Paradigms for a Changing Workplace., American Psychological Association, Washington, DC, 1995, 187--215.
 
30
Hackman, J.R. and Morris, C.G. Group tasks, group interaction process, and group performance effectiveness: A review and proposed integration. in Berkowitz, L. ed. Advances in experimental social psychology, Academic Press, New York, 1975, 1--99.
 
31
McGrath, J.E. Groups: Interaction and Performance. Prentice-Hall, Englewood Cliffs, NJ, 1984.
32
 
33
Majchrzak, A., Rice, R.E., Malhotra, A. and King, N. Technology adaptation: The case of a computer-supported inter-organizational virtual team. MIS Quarterly, 24, 4 (2000). 569--600.



REVIEW

"Donald Rajinder Chand : Reviewer"

The general belief within the software engineering community is that best practices rooted in an understanding of national cultures, supported by standardized development and project management processes, and using the latest information and commu  more...