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Managing cross-cultural issues in global software outsourcing
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Communications of the ACM archive
Volume 47 ,  Issue 4  (April 2004) table of contents
Human-computer etiquette
Pages: 62 - 66  
Year of Publication: 2004
ISSN:0001-0782
Authors
S. Krishna  Indian Institute of Management in Bangalore, India
Sundeep Sahay  University of Oslo, Norway
Geoff Walsham  University of Cambridge, U.K.
Publisher
ACM  New York, NY, USA
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Downloads (6 Weeks): 150,   Downloads (12 Months): 1130,   Citation Count: 23
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ABSTRACT

Exploring research-derived best practices for effective management of global software teams.


REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

 
1
Barthélemy, J. The hidden costs of IT outsourcing. MIT Sloan Management Review 42, 3 (Spring 2001), 60--69.
 
2
Brannen, J.V. and Salk, J.E. Partnering across borders: Negotiating organizational culture in a German-Japan joint venture. Human Relations 53, 4 (2000), 451--487.
 
3
Carmel, E. Global Software Teams. Prentice-Hall, New Jersey, 1999.
 
4
DiRomualdo, A., and Gurbaxani, V. Strategic intent for IT outsourcing. Sloan Management Review 39, 4 (Summer 1998), 67--80.
 
5
Forster, N. Expatriates and the impact of cross-cultural training. Human Resource Management Journal 10, 3 (2000), 63--78.
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8
Khare, A. Japanese and Indian work patterns: A study of contrasts. Chapter 7 in Management and Cultural Values: The Indigenization of Organizations in Asia, H.S.R. Kao, D. Sinha, and B. Wilpert, Eds. Sage Publications, New Delhi, 1999.
 
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10
Nicholson, B. and Sahay, S. Some political and cultural issues in the globalisation of software development: Case experience from Britain and India. Information and Organization 11 (2001), 25--43.
 
11
Nicholson, B., Sahay, S. and Krishna, S. Work practices and local improvisations with global software teams: A case study of a UK subsidiary in India. In Proceedings of the IFIP Working Group 9.4 Conference on Information Flows, Local Improvisations and Work Practices (Cape Town, May 2000).
 
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CITED BY  23

Collaborative Colleagues:
S. Krishna: colleagues
Sundeep Sahay: colleagues
Geoff Walsham: colleagues