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ABSTRACT

In this paper, we propose a method for specifying the functionality of an intelligent interface to large-scale information retrieval systems, and for implementing those functions in an operational environment. The method is based on a progressive, three-stage model of intelligent information support; a high-level cognitive task analysis of the information retrieval problem; a low-level specification of the host system functionality; and, derivation of explicit relations between the system functions and the cognitive tasks. This method is applied, by example, in the context of the European Space Agency Information Retrieval Service, with some specific suggestions for implementation of a stage one intelligent interface to that system.

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INDEX TERMS

Primary Classification:
  H. Information Systems
  H.3 INFORMATION STORAGE AND RETRIEVAL
      H.3.3 Information Search and Retrieval
          Subjects: Retrieval models

Additional Classification:
  H. Information Systems
  H.1 MODELS AND PRINCIPLES
  H.3 INFORMATION STORAGE AND RETRIEVAL
      H.3.3 Information Search and Retrieval
          Subjects: Search process

  I. Computing Methodologies
  I.2 ARTIFICIAL INTELLIGENCE

General Terms:
Design, Human Factors