Second messenger: increasing the visibility of minority viewpoints with a face-to-face collaboration tool

ABSTRACT

This paper introduces the application Second Messenger, a tool for supporting face-to-face meetings and discussions. Second Messenger uses a speech-recognition engine as an input method and outputs filtered keywords from the group's conversation onto an interactive display. The goal of this interface is to improve the quality of a group discussion by increasing the visibility of diverse viewpoints.

REFERENCES

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INDEX TERMS

Primary Classification:
  H. Information Systems
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
      H.5.3 Group and Organization Interfaces
          Subjects: Computer-supported cooperative work

Additional Classification:
  H. Information Systems
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
      H.5.3 Group and Organization Interfaces
          Subjects: Synchronous interaction; Theory and models

General Terms:
Human Factors

Keywords:
CSCW, face-to-face conversations, intelligent assistance, speech processing