Content preparation and management for e-commerce Web sites

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Content preparation and management for e-commerce Web sites

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Communications of the ACM archive
Volume 46 , Issue 12 (December 2003) table of contents
Mobile computing opportunities and challenges

SECTION: Virtual extension table of contents

Pages: 289 - 299

Year of Publication: 2003

ISSN:0001-0782

Authors

Robert W. Proctor	Purdue University, West Lafayette, IN
Kim-Phuong L. Vu	Purdue University, West Lafayette, IN
Lawrence J. Najjar	BMC Corporation, Austin, TX
Misha W. Vaughan	Oracle Corporation, Rosewood Shores, CA
Gavriel Salvendy	Tsinghua University, Beijing, China

Publisher

ACM New York, NY, USA

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Downloads (6 Weeks): 7, Downloads (12 Months): 98, Citation Count: 2

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REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

	1	Chao, C.-J., Salvendy, G., and Lightner, N. J. Development of a methodology for optimizing elicited knowledge. Behaviour & Information Technology 18 (1999), 413--430.
	2	Nancy J. Cooke, Varieties of knowledge elicitation techniques, International Journal of Human-Computer Studies, v.41 n.6, p.801-849, Dec. 1994 [doi>10.1006/ijhc.1994.1083]
	3	Karat, C.-M. Cost-benefit analysis of usability engineering techniques. Proceedings of the Human Factors Society, Santa Monica, CA (1990), 839--843.
	4	Landauer, T. K. Learning and representing verbal meaning: The latent semantic analysis theory. Current Directions in Psychological Sciences 7 (1998), 161--164.
	5	Najjar, L. E-commerce user interface design for the Web. In M. J. Smith, G. Salvendy, D. Harris, & R. J. Koubek (eds.), Usability Evaluation and Interface Design: Cognitive Engineering, Intelligent Agents, and Virtual Reality 1, 843-847. Erlbaum, Mahwah, NJ, 2001.
	6	Jakob Nielsen , Carolyn Snyder , Rolf Molich , Susan Farrell, E-Commerce User Experience, Nielsen Norman Group, 2001
	7	Robert W. Proctor , Kim-Phuong L. Vu, Human information processing: an overview for human-computer interaction, The human-computer interaction handbook: fundamentals, evolving technologies and emerging applications, Lawrence Erlbaum Associates, Inc., Mahwah, NJ, 2002
	8	Proctor, R. W., Vu, K.-P. L., Salvendy, G., and 19 other authors. Content preparation and management for Web design: Eliciting, structuring, searching, and displaying information. International Journal of Human-Computer Interaction 14 (2002), 25--92.
	9	Salvendy, G. (ed.). Handbook of Industrial Engineering (3rd ed.). Wiley, New York, NY, 2001.
	10	Stanney, K. M., Maxey, J., and Salvendy, G. Socially-centered design. In G. Salvendy (ed.), Handbook of Human Factors and Ergonomics (2nd ed.), Wiley, New York, NY, 1997, 637-656.
	11	Stanney, K. M., Smith, M. J., Carayon, P., and Salvendy, G. Human-computer interaction. In G. Salvendy (ed.), Handbook of Industrial Engineering (3rd ed.). Wiley, New York, NY, 2001, 1192--1236.
	12	Vaughan, M. W., Candland, K. M., and Wichansky, A. M. Information architecture of a customer Web application: Blending content and transactions. In M. J. Smith, G. Salvendy, D. Harris, & R. J. Koubek (eds.), Usability Evaluation and Interface Design: Cognitive Engineering, Intelligent Agents, and Virtual Reality 1, Erlbaum, Mahwah, NJ, 2001, 833--837.

CITED BY 2

	H. Liao , R. W. Proctor , G. Salvendy, Content preparation for cross-cultural e-commerce: a review and a model, Behaviour & Information Technology, v.27 n.1, p.43-61, January 2008
	Yinni Guo , Gavriel Salvendy, Factor structure of content preparation for e-business web sites: results of a survey of 428 industrial employees in the People's Republic of China, Behaviour & Information Technology, v.28 n.1, p.73-86, January 2009