Do privacy seals in e-commerce really work?

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Do privacy seals in e-commerce really work?

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Communications of the ACM archive
Volume 46 , Issue 12 (December 2003) table of contents
Mobile computing opportunities and challenges

SECTION: Virtual extension table of contents

Pages: 265 - 271

Year of Publication: 2003

ISSN:0001-0782

Authors

Trevor T. Moores	University of Nevada, Las Vegas
Gurpreet Dhillon	Virginia Commonwealth University

Publisher

ACM New York, NY, USA

Bibliometrics

Downloads (6 Weeks): 18, Downloads (12 Months): 162, Citation Count: 3

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references cited by index terms collaborative colleagues

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REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

	1	Batya Friedman , Peter H. Khan, Jr. , Daniel C. Howe, Trust online, Communications of the ACM, v.43 n.12, p.34-40, Dec. 2000 [doi>10.1145/355112.355120]
	2	Donna L. Hoffman , Thomas P. Novak , Marcos Peralta, Building consumer trust online, Communications of the ACM, v.42 n.4, p.80-85, April 1999 [doi>10.1145/299157.299175]
	3	Issues and trends: 2000 CSI/FBI computer crime and security survey. Computer Security Institute. Press release (Mar. 22, 2000); http://www.gocsi.com/prelea_000321.htm.
	4	Koreto, R. J. A WebTrust experience. Journal of Accountancy 186, 4 (Oct. 1998), 99--102.
	5	Portz, K., Strong, J. M., Busta, B., and Schneider, K. Do consumers understand what WebTrust means? The CPA Journal 70, 10 (Oct. 2000), 46--52.
	6	Privacy@net: An international comparative study of consumer privacy on the Internet. Consumers International (Jan. 25, 2001); www.consumersinternational.org/news/pressreleases/fprivreport.pdf.
	7	Trust in the wired Americas. Cheskin Research (July, 2000); www.cheskin.com/think/studies/trust2.html.
	8	What's your privacy worth? Direct Marketers Association/Information Services Executive Council (Sept. 2, 2000); www.the-dma.org/isec/privacyworth.shtml.

CITED BY 3

	Matthias Enzmann , Markus Schneider, Improving Customer Retention in E-Commerce through a Secure and Privacy-Enhanced Loyalty System, Information Systems Frontiers, v.7 n.4-5, p.359-370, December 2005
	Rhys Smith , Jianhua Shao, Privacy and e-commerce: a consumer-centric perspective, Electronic Commerce Research, v.7 n.2, p.89-116, June 2007
	Carlos Jensen , Chandan Sarkar , Christian Jensen , Colin Potts, Tracking website data-collection and privacy practices with the iWatch web crawler, Proceedings of the 3rd symposium on Usable privacy and security, July 18-20, 2007, Pittsburgh, Pennsylvania