The hybrid clicks and bricks business model

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The hybrid clicks and bricks business model

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Communications of the ACM archive
Volume 46 , Issue 12 (December 2003) table of contents
Mobile computing opportunities and challenges

SECTION: Virtual extension table of contents

Pages: 178 - 185

Year of Publication: 2003

ISSN:0001-0782

Authors

Pattarawan Prasarnphanich	The University of Memphis, Memphis, Tennessee
Mark L. Gillenson	The University of Memphis, Memphis, Tennessee

Publisher

ACM New York, NY, USA

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Downloads (6 Weeks): 28, Downloads (12 Months): 178, Citation Count: 2

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REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

	1	Berk, L. The kiosk's ship has come in. DSN Retailing Today 40, 4 (Feb. 19, 2001), 14.
	2	Earle, S. From clicks to bricks… E.S.P., Dec. 2000; www.specialtyretail.net/issues/december00/feature_bricks.htm (Mar. 15, 2001).
	3	Forrester Research, Inc. Progressive Retailers Integrate Bricks With Clicks, Predicts Forrester Research,. (June 26, 2001); www.forrester.com/ER/Press/Release/0,1769,346,00.html (Apr. 9, 2001).
	4	Hanover, D. Channel conflict? Put a Lid on it. Sales & Marketing Management 152, 3 (Mar. 2000), 86.
	5	Kemp, T. Staples adds in-store checkout to kiosks. Internetweek, 848 (Feb. 12, 2001), 17.
	6	Mearian, L. Staples joins kiosk retailers. Computerworld 35, 6 (Feb. 5, 2001), 12.
	7	Morneau, J. Bricks-and-clicks seek many easier returns. Technology News. (Jan. 4, 2001); content.techweb.com/wire/story/TWB20010104S0012 (Mar. 19, 2001).
	8	Rosencrance, L. GM, Autobytel to test online car sales. Computerworld. (Feb. 22, 2001); www.computerworld.com/cwi/story/0,1199,NAV47_STO57936,00.html (Mar. 25, 2001).
	9	Stuart, A. Clicks & bricks. CIO 13, 11 (Mar. 15, 2000), 76--84.
	10	Sweeney, T. Web kiosks spur spending in stores. Informationweek.com, 828 (Mar. 12, 2001), 126--128.
	11	Wilson, W. Blockbuster cooks up a delivery deal. Videobusiness.com, (Mar. 17, 2000); www.videobusiness.com/news/P5538.asp (Apr. 5, 2001).
	12	Wise, R., Christner, R., and Byrne, T. E-venge of the incumbents? A Mercer Commentary, Mercer Management Consulting, 1999; www.key3media.com/studios/internetinc/next99/white.pdf (Mar. 19, 2001).

CITED BY 2

	Achita Muthitacharoen , Mark L. Gillenson , Nattawat Suwan, Segmenting online customers to manage business resources: a study of the impacts of sales channel strategies on consumer preferences, Information and Management, v.43 n.5, p.678-695, July 2006
	Holger Kienle , Daniel German , Scott Tilley , Hausi Muller, Managing legal risks associated with intellectual property on the web, International Journal of Business Information Systems, v.3 n.1, p.86-106, December 2008