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ABSTRACT
In 2002, Middlebury College merged Information Technology and Library Services into one new organization (Library & Information Services.) This paper will discuss how one organization took creative measures to make budget and labor reductions, while forging ahead with new technologies, new initiatives, a new organization and plans for a new building (<http://www.middlebury.edu/new_library/>.) Discussion will include a model approach of zero-based budgeting, technological forecasting and developing a 5-year flexible budget model, creating a not-to-do list, streamlining existing processes, and making the "tough" decisions. INDEX TERMS
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