Usable natural language interfaces through menu-based natural language understanding

Subscribe (Full Service)


	Search: The ACM Digital Library The Guide

	Feedback

Usable natural language interfaces through menu-based natural language understanding

Full text

Pdf (506 KB)

Source

Conference on Human Factors in Computing Systems archive
Proceedings of the SIGCHI conference on Human Factors in Computing Systems table of contents

Boston, Massachusetts, United States

Pages: 154 - 160

Year of Publication: 1983

ISBN:0-89791-121-0

Authors

Harry R. Tennant	Computer Science Laboratory, Central Research Laboratories, Texas Instruments Incorporated, Dallas, Texas
Kenneth M. Ross	Computer Science Laboratory, Central Research Laboratories, Texas Instruments Incorporated, Dallas, Texas
Craig W. Thompson	Computer Science Laboratory, Central Research Laboratories, Texas Instruments Incorporated, Dallas, Texas

Sponsors

SIGCHI: ACM Special Interest Group on Computer-Human Interaction
Human Factors Soc : Human Factors Society

Publisher

ACM New York, NY, USA

Bibliometrics

Downloads (6 Weeks): 7, Downloads (12 Months): 25, Citation Count: 15

Additional Information:

abstract references cited by index terms collaborative colleagues

Tools and Actions:	Request Permissions Review this Article Save this Article to a Binder Display Formats: BibTeX EndNote ACM Ref

DOI Bookmark:	Use this link to bookmark this Article: http://doi.acm.org/10.1145/800045.801601 What is a DOI?

ABSTRACT

Conventional natural language interfaces suffer from several ease-of-use problems. They require a user to type and to formulate questions in a way that the system can understand. They have high failure rates which often frustrate users, and users often do not use features of the systems because they are unaware of them or don't trust them. In addition, conventional natural language systems are expensive to build and require large amounts of storage to use. This paper describes a new approach to natural language interfaces called menu-based natural language understanding. This new approach solves the problems listed above. The paper compares the menu-based natural language approach to conventional natural language interfaces and to other forms of interface and discusses the advantages and limitations of this new approach.

REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

	1	Shneiderman, B. Software Psychology. Winthrop Computer Systems Series. 1980.
	2	Harry Ralph Tennant, Evaluation of natural language processors, 1981
	3	Harry R. Tennant , Kenneth M. Ross , Richard M. Saenz , Craig W. Thompson , James R. Miller, Menu-based natural language understanding, Proceedings of the 21st annual meeting on Association for Computational Linguistics, June 15-17, 1983, Cambridge, Massachusetts [doi>10.3115/981311.981341]
	4	Craig W. Thompson , Kenneth M. Ross , Harry R. Tennant , Richard M. Saenz, Building Usable Menu-Based Natural Language Interfaces To Databases, Proceedings of the 9th International Conference on Very Large Data Bases, p.43-55, October 31-November 02, 1983

CITED BY 15

	Craig W. Thompson , Steve Martin, Using a menu-based natural language interface to ask map- and graph-valued database queries, Proceedings of the 1985 ACM annual conference on The range of computing : mid-80's perspective: mid-80's perspective, p.328-338, October 1985, Denver, Colorado, United States
	R. Guindon, How to interface to advisory systems? Users request help with a very simple language, Proceedings of the SIGCHI conference on Human factors in computing systems, p.191-196, May 15-19, 1988, Washington, D.C., United States
	Andrew Sears , Yoram Kochavy , Ben Shneiderman, Touchscreen field specification for public access database queries: let your fingers do the walking, Proceedings of the 1990 ACM annual conference on Cooperation, p.1-7, February 20-22, 1990, Washington, D.C., United States
	Brian Phillips , Michael J. Freiling , James H. Alexander , Steven L. Messick , Steve Rehfuss , Sheldon Nichollt, An eclectic approach to building natural language interfaces, Proceedings of the 23rd annual meeting on Association for Computational Linguistics, p.254-261, July 08-12, 1985, Chicago, Illinois
	Graeme Hirst, Does conversation analysis have a role in computational linguistics?, Computational Linguistics, v.17 n.2, June 1991
	Nabil R. Adam , Aryya Gangopadhyay, A Form-Based Natural Language Front-End to a CIM Database, IEEE Transactions on Knowledge and Data Engineering, v.9 n.2, p.238-250, March 1997
	J. J. Hendrickson, Performance, preference, and visual scan patterns on a menu-based system: implications for interface design, ACM SIGCHI Bulletin, v.20 n.SI, p.217-222
	Martin R. Frank , Pedro Szekely, Adaptive forms: an interaction paradigm for entering structured data, Proceedings of the 3rd international conference on Intelligent user interfaces, p.153-160, January 06-09, 1998, San Francisco, California, United States
	William C. Ogden, IMPLICATIONS OF A COGNITIVE MODEL OF DATABASE QUERY: COMPARISON OF A NATURAL LANGUAGE, FORMAL LANGUAGE AND DIRECT MANIPULATION INTERFACE, ACM SIGCHI Bulletin, v.18 n.2, p.51-54, Oct. 1986
	Allan D. Saja, The cognitive model: an approach to designing the human-computer interface, ACM SIGCHI Bulletin, v.16 n.3, p.36-40, January 1985
	Peter Clark , Vinay Chaudhri , Sunil Mishra , Jérôme Thoméré , Ken Barker , Bruce Porter, Enabling domain experts to convey questions to a machine: a modified, template-based approach, Proceedings of the 2nd international conference on Knowledge capture, October 23-25, 2003, Sanibel Island, FL, USA
	Catalina Hallett , Donia Scott , Richard Power, Composing Questions through Conceptual Authoring, Computational Linguistics, v.33 n.1, p.105-133, March 2007
	Harry Tennant, Menu-based natural language understanding, Proceedings of the July 9-12, 1984, national computer conference and exposition, July 09-12, 1984, Las Vegas, Nevada
	Hans Brunner , Greg Whittemore , Kathleen Ferrara , Jiamiene Hsu, An assessment of written/interactive dialogue for information retrieval applications, Human-Computer Interaction, v.7 n.2, p.197-249, June 1992
	Raymonde Guindon, Users request help from advisory systems with simple and restricted language: effects of real-time constraints and limited shared context, Human-Computer Interaction, v.6 n.1, p.47-75, March 1991