Enhancing the usability of an Office Information System through direct manipulation

ABSTRACT

In Office Information Systems, the primary focus has been to integrate facilities for the communication and management of information. However, the human factors aspects of the design of office systems are equally important considerations if such office systems are to gain widespread acceptance and use. The application of design techniques from Human Factors can help enhance the usability of an office system. In this paper, we describe the user interface of an office system developed by adapting such design techniques.

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INDEX TERMS

Primary Classification:
  H. Information Systems
  H.4 INFORMATION SYSTEMS APPLICATIONS
      H.4.1 Office Automation

Additional Classification:
  H. Information Systems
  H.1 MODELS AND PRINCIPLES
      H.1.2 User/Machine Systems
          Subjects: Human factors
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
      H.5.2 User Interfaces (D.2.2, H.1.2, I.3.6)
          Subjects: Evaluation/methodology

General Terms:
Design, Human Factors, Performance