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The art of navigating through hypertext
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Communications of the ACM archive
Volume 33 ,  Issue 3  (March 1990) table of contents
Pages: 296 - 310  
Year of Publication: 1990
ISSN:0001-0782
Author
Jakob Nielsen  Technical Univ. of Denmark, Copenhagen, Denmark
Publisher
ACM  New York, NY, USA
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Downloads (6 Weeks): 18,   Downloads (12 Months): 108,   Citation Count: 60
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ABSTRACT

Hypertext (3), (19), (25) is becoming a popular approach to many computer applications, especially those dealing with the on-line presentation of large amounts of loosely structured information such as on-line documentation or computer-aided learning. There are still many issues concerning hypertext that remain to be resolved, however, many of which are in the user interface area. One of the major usability problems with hypertext is the user's risk of disorientation while navigating the information space. For example, our studies [23] showed that 56 percent of the readers of a document written in one of the most popular commercial hypertext systems agreed fully or partly with the statement I was often confused about ‘where I was. ’ To investigate a number of user interface options in hypertext systems we designed a prototype system in the form of a hypertext report on events at the 1987 hypertext workshop. This system was implemented on an Apple Macintosh with Hypercard as the programming system. (To get a feel for our hypertext system, the reader is encouraged to review Figures 1 to 10 which contain screen dumps of a session with the system and thus constitute a kind of printed demonstration or guided tour.) Hypertext is a very dynamic form of human-computer interaction and can only be fully appreciated in an interactive environment. However, even these figures give a much better understanding of the system than a traditional textual description could give.


REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

 
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Egan, D.E., Remde, J.R., Landauer, T.K., Lochbaum, C.C., and Gomez, L.M. Acquiring information in books and SuperBooks. In Proceedings of the Annual Meeting of the American Educational Research Assoc. (San Francisco, March 27-30, 1989).
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Gould, J.D. How to design usable systems. In M. Hetander, ed., Handbook of Human-Computer Interaction, Elsevier Science Pubs., Amsterdam, The Netherlands, 1988, 757-789.
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Joseph, B., Steinberg, E.R., and Jones, A.R. User perceplions and expectations of an information retrieval system. Behaviour and Information Technology 8, 2 (March-April 1989), 77-88.
 
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Lippman, A., Bender, W., Solomon, G., and Saito, M. Color word processing. IEEE Computer Graphics and Applications 5., 6 {June 1985), 41-46.
 
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Monk, A. The personal browser: A tool for directed navigation in hypertext systems. Interacting with Computers 1, 2 (Aug 1989}, 190- 196.
 
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Nielsen, J. Using scenarios to develop user friendly videotex systems. In Proceedings of the NordDATA '87 Joint Scandinavian Computer Conference (Trondheim, Norway, June 15-18, 1987), pp. 133-138.
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Nielsen, J. Hypertext and Hypermedia, Academic Press, San Diego, Calif., 1990. pertext programming system. In Proceedings of the NordDATA '89 Joint Scandinavian Computer Conference (Copenhagen, Denmark, June 19-22, 1989), pp. 485-490.
 
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Nielsen, J. Prototyping user interfaces using an object-oriented bypertext programming system. In Proceedings of the NordDATA '89 Joint Scandinavian Computer Conference (Copenhagen, Denmark, June 19-22,1989), pp. 485-490.
 
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Niesen,J. and Lyngbzek, U. two fied studeis of hypermedia usability. In Proceedings of the Hypertext II Conference (York, UK, June 29- 30, 1989).
 
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Norman, D.A. The Psychology of Everyday Things, Basic Books, N.Y., N.Y., 1988.
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Valdez, F., Chignell, M., and Glenn, B. Browsing models for hypermedia databases. In Proceedings of the Human Factors Society 32nd Annual Meeting (1988)H pp. 318--322.
 
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Yankeiovich, N., Smith, K.E., Garrett, N., and Meyrowitz, N. Issues in designing a hyperrnedia document system: The Intermedia case study. In S. Ambron, and K. Hooper, eds., Interactive Multimedia: Visions of Multimedia for Developers, Educators, & In}ormation Providers, Microsoft Press, Redmond, Wash., 1988, 33-85.

CITED BY  60


REVIEW

"Kathleen M. Swigger : Reviewer"

Several ad hoc studies performed while testing the usability of a hypertext interface were concerned primarily with the issue of navigation through a hypertext application. One of the major problems with hypertext systems is that users become   more...