IT outsourcing evolution---: past, present, and future

ABSTRACT

To achieve complex solutions in the rapidly changing world of e-commerce, it is impossible to go it alone. This explains the latest trend in IT outsourcing---global and partner-based alliances. But where do we go from here?

REFERENCES

• 1: Buchowicz, B.S. A process model of make vs. buy decision-making: The case of manufacturing software. IEEE Transactions on Engineering Management 38, 1 (1991), 24--32.
• 2: Dean, Gary H., and Gilchrist, W. ASPs: The Net's next killer application. J.C. Bradford & Co., 2000; see www.aspisland.com/ trends/jcbradford.
• 3: Gupta, U.G. and Gupta, A. Outsourcing the IS function: Is it necessary for your organization? Information Systems Management, (Summer 1992), 44--50.
• 4: Mary Celia Lacity , Rudy A. Hirschheim, Information Systems Outsourcing; Myths, Metaphors, and Realities, John Wiley & Sons, Inc., New York, NY, 1993
• 5: Mary Cecelia Lacity , Rudy Hirschheim, Beyond the Information Systems Outsourcing Bandwagon: The Insourcing Response, John Wiley & Sons, Inc., New York, NY, 1995
• 6: Lee, J.N. and Kim, Y.G. Effect of partnership quality on IS outsourcing success: Conceptual framework and empirical validation. Journal of Management Information Systems 15, 4 (1999), 29--61.
• 7: Lee, J.N. Outsourcing reference list, www.is.cityu.edu.hk/staff/isjnlee/out_frame_tot.htm.
• 8: Loh, L. and Venkatraman, N. An empirical study of information technology outsourcing: Benefits, risks, and performance implications. In Proceedings of the Sixteenth International Conference on Information Systems, Dec. 10--13, 1995, Amsterdam, the Netherlands, 277--288.
• 9: Loh, L. and Venkatraman, N. Diffusion of information technology outsourcing: Influence sources and the Kodak effect. Information Systems Research 3, 4 (1992), 334--358.
• 10: Saunders, C., Gebelt, M. and Hu, Q. Achieving success in information systems outsourcing. California Management Review 39, 2 (1997), 63--79.
• 11: L. P. Willcocks , T. Kern, IT outsourcing as strategic partnering: the case of the UK inland revenue, European Journal of Information Systems, v.7 n.1, p.29-45, March 1, 1998 [doi>10.1038/sj.ejis.3000284]

INDEX TERMS

Primary Classification:
  K. Computing Milieux
  K.4 COMPUTERS AND SOCIETY
      K.4.3 Organizational Impacts

Additional Classification:
  K. Computing Milieux
  K.6 MANAGEMENT OF COMPUTING AND INFORMATION SYSTEMS
      K.6.4 System Management