Discovery point: enhancing the museum experience with technology

ABSTRACT

The Discovery Point prototype allows art museum visitors to hear stories about a work of art without burdening them with lengthy commentary. It is simple and compact; it has only four buttons and can be worn around the neck. It is a nearly invisible addition to the museum experience, but one that fills the need to deliver the right amount of information to visitors. To develop this concept, we observed and interviewed visitors, constructed a prototype, and then evaluated that prototype through two rounds of user tests at the museum.

REFERENCES

• 1: Paul M. Aoki , Rebecca E. Grinter , Amy Hurst , Margaret H. Szymanski , James D. Thornton , Allison Woodruff, Sotto voce: exploring the interplay of conversation and mobile audio spaces, Proceedings of the SIGCHI conference on Human factors in computing systems: Changing our world, changing ourselves, April 20-25, 2002, Minneapolis, Minnesota, USA [doi>10.1145/503376.503454]
• 2: Rebecca E. Grinter , Allison Woodruff, Ears and hair: what headsets will people wear?, CHI '02 extended abstracts on Human factors in computing systems, April 20-25, 2002, Minneapolis, Minnesota, USA [doi>10.1145/506443.506543]
• 3: Pompei, F. J., Proc.105th AES Conv, Preprint 4853 (1998).

INDEX TERMS

Primary Classification:
  H. Information Systems
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
      H.5.2 User Interfaces (D.2.2, H.1.2, I.3.6)
          Subjects: Theory and methods

Additional Classification:
  H. Information Systems
  H.1 MODELS AND PRINCIPLES
      H.1.2 User/Machine Systems
          Subjects: Human factors

General Terms:
Design, Human Factors

Keywords:
electronic guidebooks, interaction analysis, shared audio