Designing visualizations of social activity: six claims

ABSTRACT

In this paper, we describe a set of claims that have evolved from our work in designing visual representations of groups in online environments. We argue that these claims can serve as a good starting point for design work, and can drive critical discussions amongst design stakeholders.

REFERENCES

• 1: Brown, J.S. and Duguid, P. The Social Life of Documents. Release 1.0, October 1996, pp 1--19.
• 2: David N. Snowdon , Alan J. Munro , Elizabeth F. Churchill, Collaborative Virtual Environments: Digital Places and Spaces for Interaction, Springer-Verlag New York, Inc., Secaucus, NJ, 2001
• 3: Judith Donath , Karrie Karahalios , Fernanda B. Viégas, Visualizing Conversation, Proceedings of the Thirty-Second Annual Hawaii International Conference on System Sciences-Volume 2, p.2023, January 05-08, 1999
• 4: Thomas Erickson , Wendy A. Kellogg, Social translucence: using minimalist visualisations of social activity to support collective interaction, Designing information spaces: the social navigation approach, Springer-Verlag, London, 2003
• 5: Thomas Erickson , David N. Smith , Wendy A. Kellogg , Mark Laff , John T. Richards , Erin Bradner, Socially translucent systems: social proxies, persistent conversation, and the design of “babble”, Proceedings of the SIGCHI conference on Human factors in computing systems: the CHI is the limit, p.72-79, May 15-20, 1999, Pittsburgh, Pennsylvania, United States [doi>10.1145/302979.302997]
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INDEX TERMS

Primary Classification:
  H. Information Systems
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
      H.5.3 Group and Organization Interfaces
          Subjects: Collaborative computing

Additional Classification:
  H. Information Systems
  H.4 INFORMATION SYSTEMS APPLICATIONS
      H.4.3 Communications Applications
          Subjects: Computer conferencing, teleconferencing, and videoconferencing
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
      H.5.2 User Interfaces (D.2.2, H.1.2, I.3.6)
          Subjects: Interaction styles (e.g., commands, menus, forms, direct manipulation); Graphical user interfaces (GUI)
      H.5.3 Group and Organization Interfaces
          Subjects: Computer-supported cooperative work

  I. Computing Methodologies
  I.3 COMPUTER GRAPHICS
      I.3.6 Methodology and Techniques
          Subjects: Interaction techniques

Keywords:
CMC, chat, guidelines, instant messaging, multi-user environments, social computing, visualization