Spam, spam, spam, spam: how can we stop it

ABSTRACT

How do we keep our channels of electronic communication, both individual and group, open, while keeping out inappropriate and unrelated materials, such as spam? Does someone other than the intended recipient have the right to control what electronic mail users see? Might this lead to censorship? If others DO have the right to control what e-mail users see, how should this filtering or censorship occur? Are users aware of this filtering? If others are NOT controlling what users receive, what can users themselves do to control their environments to limit the amount of incoming spam? These are some of the topics that this CHI panel will address.

REFERENCES

• 1: Lee, J. (June 27, 2002). Spam: An escalating attack of the clones. The New York Times.
• 2: Mayer, C., & Eunjung-Cha, A. (June 9, 2002). Making spam go splat: Sick of unsolicited e-mail, businesses are fighting back. The Washington Post, pp. H1.
• 3: Jenny Preece, Online Communities: Designing Usability and Supporting Socialbilty, John Wiley & Sons, Inc., New York, NY, 2000

INDEX TERMS

Primary Classification:
  K. Computing Milieux
  K.5 LEGAL ASPECTS OF COMPUTING
      K.5.2 Governmental Issues
          Subjects: Censorship

Additional Classification:
  K. Computing Milieux
  K.4 COMPUTERS AND SOCIETY
      K.4.1 Public Policy Issues
          Subjects: Ethics