A best-practice based model for information technology learning strategy formulation

ABSTRACT

In today's fast changing environment marked by innovation in information technology (IT) at great speed, organizations need to take a holistic view of IT training by formulating comprehensive learning strategies. In this paper, we propose an integrative learning strategy formulation model that we developed based on the findings of a study that used a multiple case study approach. We analyzed 16 organizations with leading edge training behaviors to identify best practices for learning strategies. The model we propose is composed of four dimensions, which we call Focus, Conceptualization, Integration and Positioning. We describe the model and mechanisms for moving an organization toward best practices in implementing and applying a learning strategy.

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INDEX TERMS

Keywords:
IT management, IT skills, training