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User cube: a taxonomy of end users
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Communications of the ACM archive
Volume 32 ,  Issue 11  (November 1989) table of contents
Pages: 1313 - 1320  
Year of Publication: 1989
ISSN:0001-0782
Authors
William W. Cotterman  Georgia State Univ., University Plaza, Atlanta
Kuldeep Kumar  Georgia State Univ., University Plaza, Atlanta
Publisher
ACM  New York, NY, USA
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Downloads (6 Weeks): 11,   Downloads (12 Months): 79,   Citation Count: 15
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ABSTRACT

The user cube, a precise and comprehensive graphical taxonomy designed to provide a common base for understanding and classifying end users in organizations, can be used to assess the risks associated with end-user computing.


REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

 
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2
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3
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4
Benson, D.H. A field study of end user computing: Findings and issues. MIS Q. 7, 4 (Dec. 1983), 35-45.
 
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11
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Rockart, J.F., and Flannery, L.S. The management of end-user computing. In Proceedings of the Second International Conference on Information Systems {Boston, Mass., Dec. 7-9, '1981), pp. 351-364.
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Wetherbe, ).C., and Leitheiser, R.L. Information centers: A survey of services, decisions, problems and successes. I. Info. Syst. Manag. 2, 3 (Summer 1905), 3-10.
 
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CITED BY  15


REVIEW

"Michael Lee Gordon : Reviewer"

The authors describe a means of classifying users in an end user computing organization. Following classification of the end user, the authors classify and assess end user computing risks. Additionally, the end user classification can be used   more...

Collaborative Colleagues:
William W. Cotterman: colleagues
Kuldeep Kumar: colleagues