| Why conversational agents should catch the eye |
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Conference on Human Factors in Computing Systems
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CHI '00 extended abstracts on Human factors in computing systems
table of contents
The Hague, The Netherlands
SESSION: Short talks: communication and collaboration
table of contents
Pages: 257 - 258
Year of Publication: 2000
ISBN:1-58113-248-4
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Downloads (6 Weeks): 6, Downloads (12 Months): 28, Citation Count: 5
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ABSTRACT
We studied whether the gaze direction of users indicates whom they are speaking or listening to in multiparty conversations. Results show when someone is listening or speaking to individuals, there is indeed a high probability that the person looked at is the person listened (p=88%) or spoken to (p=77%). We implemented these findings in a multi-agent conversational system that uses eye input to gauge which agent the user is listening or speaking to.
REFERENCES
Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.
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Argyle, M. and Cook, M. Gaze and Mutual Gaze. London: Cambridge University Press, 1976.
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J. Cassell , T. Bickmore , M. Billinghurst , L. Campbell , K. Chang , H. Vilhjálmsson , H. Yan, Embodiment in conversational interfaces: Rea, Proceedings of the SIGCHI conference on Human factors in computing systems: the CHI is the limit, p.520-527, May 15-20, 1999, Pittsburgh, Pennsylvania, United States
[doi> 10.1145/302979.303150]
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Kendon, A. Some Function of Gaze Direction in Social Interaction. Acta Psychologica 32, 1967, pp. 1-25.
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LC Technologies. http://www.eyegaze.com, 1997.
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Nijholt, A., v.d. Hoeven, G., et al. SCHISMA: A Natural Language Accessible Theatre Information and Booking System. In Proceedings of First Workshop on Applications of Natural Language to Databases. Versailles, France, 1995, pp. 271-285.
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Vertegaal, R. Look Who's Talking to Whom. PhD Thesis. Enschede, Netherlands: Cognitive Ergonomics Dept., Twente University, 1998.
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Waters, K. and Frisbee, J. A coordinated muscle model for speech animation. In Proceedings of Graphics Interface'95. Canada, 1995.
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Weisbrod, R. M. Looking behavior in a discussion group. Unpublished paper, Dept. of Psychology, Cornell University, 1965.
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CITED BY 5
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Roel Vertegaal , Robert Slagter , Gerrit van der Veer , Anton Nijholt, Eye gaze patterns in conversations: there is more to conversational agents than meets the eyes, Proceedings of the SIGCHI conference on Human factors in computing systems, p.301-308, March 2001, Seattle, Washington, United States
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