Supporting communication and collaboration practices in safety-critical situations

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Supporting communication and collaboration practices in safety-critical situations

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Conference on Human Factors in Computing Systems archive
CHI '00 extended abstracts on Human factors in computing systems table of contents

The Hague, The Netherlands

SESSION: Short talks: communication and collaboration table of contents

Pages: 249 - 250

Year of Publication: 2000

ISBN:1-58113-248-4

Authors

Paul J. Camp	Georgia Institute of Technology, Atlanta, GA
James M. Hudson	Georgia Institute of Technology, Atlanta, GA
Russell B. Keldorph	Georgia Institute of Technology, Atlanta, GA
Scott Lewis	Georgia Institute of Technology, Atlanta, GA
Elizabeth D. Mynatt	Georgia Institute of Technology, Atlanta, GA

Sponsor

SIGCHI: ACM Special Interest Group on Computer-Human Interaction

Publisher

ACM New York, NY, USA

Bibliometrics

Downloads (6 Weeks): 13, Downloads (12 Months): 50, Citation Count: 11

Additional Information:

abstract references cited by index terms collaborative colleagues

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ABSTRACT

In this paper, we present the Firefighter Communication System -- a system designed to enhance and improve firefighter communication during a crisis situation such as a structural fire. The system we present is a half-duplex communication system with an audio horizon for officers and a full-duplex system for standard firefighters. We also address the design for the company commander who simultaneously participates in both systems. These initial designs are the result of ethnographic-style investigations into firefighting practice combined with iterative design.

REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

	1	Cherry, E. C. Some Experiments on the Recognition of Speech with One and with Two Ears. Journal of the Acoustic Society of America. 25(1953), 975-979.
	2	Hall, R. and Adams, B. (eds.). Essentials of Fire Fighting (Fourth Edition). Fire Protection Publications, Stillwater, OK, 1998.
	3	Thiel, A. Improving Firefighter Communications. U.S. Fire Administration Technical Report 099. 1999. Available at http://www.usfa.fema.gov.
	4	United States Census Data. United States Government. 1990. Available at http://www.census.gov.

CITED BY 11

	Xiaodong Jiang , Jason I. Hong , Leila A. Takayama , James A. Landay, Ubiquitous computing for firefighters: field studies and prototypes of large displays for incident command, Proceedings of the SIGCHI conference on Human factors in computing systems, p.679-686, April 24-29, 2004, Vienna, Austria
	Jonas Landgren, Making action visible in time-critical work, Proceedings of the SIGCHI conference on Human Factors in computing systems, April 22-27, 2006, Montréal, Québec, Canada
	C. W. Johnson, Applying the lessons of the attack on the world trade center, 11th September 2001, to the design and use of interactive evacuation simulations, Proceedings of the SIGCHI conference on Human factors in computing systems, April 02-07, 2005, Portland, Oregon, USA
	Margit Kristensen , Morten Kyng , Leysia Palen, Participatory design in emergency medical service: designing for future practice, Proceedings of the SIGCHI conference on Human Factors in computing systems, April 22-27, 2006, Montréal, Québec, Canada
	Wendy A. Schafer , Craig H. Ganoe , John M. Carroll, Supporting Community Emergency Management Planning through a Geocollaboration Software Architecture, Computer Supported Cooperative Work, v.16 n.4-5, p.501-537, October 2007
	Morten Kyng , Esben Toftdahl Nielsen , Margit Kristensen, Challenges in designing interactive systems for emergency response, Proceedings of the 6th ACM conference on Designing Interactive systems, June 26-28, 2006, University Park, PA, USA
	Jesper Kjeldskov , Jan Stage, Exploring 'Canned Communication' for coordinating distributed mobile work activities, Interacting with Computers, v.18 n.6, p.1310-1335, December, 2006
	Leysia Palen , Sophia B. Liu, Citizen communications in crisis: anticipating a future of ICT-supported public participation, Proceedings of the SIGCHI conference on Human factors in computing systems, April 28-May 03, 2007, San Jose, California, USA
	Jonas Landgren , Urban Nulden, A study of emergency response work: patterns of mobile phone interaction, Proceedings of the SIGCHI conference on Human factors in computing systems, April 28-May 03, 2007, San Jose, California, USA
	Sebastian Denef , Leonardo Ramirez , Tobias Dyrks , Gunnar Stevens, Handy navigation in ever-changing spaces: an ethnographic study of firefighting practices, Proceedings of the 7th ACM conference on Designing interactive systems, p.184-192, February 25-27, 2008, Cape Town, South Africa
	Markus Klann , Alessio Malizia , Luca Chittaro , Ignacio Aedo Cuevas , Stefano Levialdi, Hci for emergencies, CHI '08 extended abstracts on Human factors in computing systems, April 05-10, 2008, Florence, Italy

INDEX TERMS

Keywords:
CSCW, audio, ethnography, firefighting, speech, ubiquitous computing, user-centered design

Collaborative Colleagues:

Paul J. Camp: colleagues

James M. Hudson: colleagues

Russell B. Keldorph: colleagues

Scott Lewis: colleagues

Elizabeth D. Mynatt: colleagues

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