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Why CSCW applications fail: problems in the design and evaluationof organizational interfaces
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Source Computer Supported Cooperative Work archive
Proceedings of the 1988 ACM conference on Computer-supported cooperative work table of contents
Portland, Oregon, United States
Pages: 85 - 93  
Year of Publication: 1988
ISBN:0-89791-282-9
Author
Jonathan Grudin  MCC, 3500 West Balcones Center Drive, Austin, Texas
Sponsors
SIGGROUP: ACM Special Interest Group on Supporting Group Work
Xerox Corp. : Xerox Corporation
SIGCHI: ACM Special Interest Group on Computer-Human Interaction
Lotus Development : Lotus Development
Publisher
ACM  New York, NY, USA
Bibliometrics
Downloads (6 Weeks): 72,   Downloads (12 Months): 536,   Citation Count: 203
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REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

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Bobrow, D.G., Kaplan, R.M., Kay, M., Norman, D.A., Thompson, H., and Winograd, T., 1987. Gus, a frame-driven dialog system, Artificial Intelligence, 8, pp. 155-173.
 
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Butler, K., Bennett, J., and Whiteside, J., 1987. Engineering objectives for usability. Tutorial presented at CHI+GI '87 Human Factors in Computing Systems (Toronto, April 5-9, 1987).
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Cherns, A.B., 1980. Speculations on the social effects of new microelectronics technology. International Labour Review, 119, 6, pp. 705-721.
 
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Crowston, K. and Malone, T.W., 1987. Information technology and work organization. CISR WP No. 165. Cambridge, MA: MIT Sloan School of Management.
 
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Ehn, P., and Kyng, M., 1987. The collective resource approach to systems design. In Bjerknes, G., Ehn, P., and Kyng, M. (Eds.) Computers and democracy - a Scandinavian challenge. Aldershot, UK: Gower.
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Engelbart, D.C., 1982. Towards high-performance knowledge workers. OAC 82. Reprinted in Greif, 1988.
 
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Engelbart, D.C., 1985. Plenary address, CHI '85 Human Factors in Computing Systems (San Francisco, April 18, 1985).
 
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Foley, M.J., 1986. Teaching computers plain English. High Technology, May, 1986.
 
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Gaffney, C.T., 1985. Avoiding the "seven deadly sins" of OA implementation. In Proc. Syntopican XIII Making Business Systems Effective (Washington, D.C., June 17-20, 1985), pp. 241-254.
 
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Grudin, J., 1987. Social evaluation of the user interface: Who does the work and who gets the benefit? In Proc. INTERACT'87 (Stuttgart, September 1-4, 1987), pp. 805-811.
 
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Johnson, T., 1985. Natural language computing: the commercial applications. London: Ovum Ltd.
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Kraut, R.E. (Ed.), 1987a. Technology arid the transformation of white-collar work. Hillsdale: Lawrence Erlbaum Associates.
 
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Kraut, R.E., 1987b. Social issues and white-collar technology: an overview. In Kraut (1987a), pp. 1-21.
 
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Newell, A.F., 1984. Speech - the natural modality for man-machine interaction? In Proc. INTERACT '84 IFIP Conference on Human-Computer Interaction, (London, September 4-7, 1984), pp. 231-235.
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Rich, E., 1984. Natural-language interfaces. Computer, September, 1984, pp. 39-47.
 
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Rowe, C.J., 1985. Identifying causes of failure: a case study in computerized stock control. Behaviour and Information Technology, 4, pp. 63-72.
 
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White, K.B., 1985. Socio-technical task team design. In Proc. Syntopican XIII Making Business Systems Effective (Washington, D.C., June 17-20, 1985), pp. 32-35.
 
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Whiteside, J., Bennett, J., and Holtzblatt, K., 1988. Usability engineering: our experience and evolution. In M. Helander (Ed.), Handbook of human-computer interaction. Amsterdam: North-Holland, in press.

CITED BY  204