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An end-user tool for e-commerce debugging
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Source International Conference on Intelligent User Interfaces archive
Proceedings of the 8th international conference on Intelligent user interfaces table of contents
Miami, Florida, USA
DEMONSTRATION SESSION: Accepted Demo Papers table of contents
Pages: 331 - 331  
Year of Publication: 2003
ISBN:1-58113-586-6
Authors
Earl Wagner  MIT Media Lab, Cambridge, MA
Henry Lieberman  MIT Media Lab, Cambridge, MA
Sponsors
ACM: Association for Computing Machinery
SIGART: ACM Special Interest Group on Artificial Intelligence
SIGCHI: ACM Special Interest Group on Computer-Human Interaction
Publisher
ACM  New York, NY, USA
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ABSTRACT

We demonstrate Woodstein, a software agent that tracks user interaction with e-commerce Web sites through a browser, and relates the browsing events to high-level models of complex, multi-step processes such as purchases or account transfers. Woodstein explains action steps and data in an understandable form, visualizes action history, and aids the user in exploring the causes of errors.



Collaborative Colleagues:
Earl Wagner: colleagues
Henry Lieberman: colleagues