A zero-input interface for leveraging group experience in web browsing

ABSTRACT

The experience of a trusted group of colleagues can help users improve the quality and focus of their browsing and searching activities. How could a system provide such help, when and where the users need it, without disrupting their normal work activities? This paper describes Context-Aware Proxy based System (CAPS), an agent that recommends pages and annotates links to reveal their relative popularity among the users colleagues, matched with their automatically computed interest profiles. A Web proxy tracks browsing habits, so CAPS requires no explicit input from the user. We review here CAPS design principles and implementation. We tested user satisfaction with the interface and the accuracy of the ranking algorithm. These experiments indicate that CAPS has high potential to support effective ranking for quality judgment - by users

REFERENCES

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INDEX TERMS

Primary Classification:
  H. Information Systems
  H.3 INFORMATION STORAGE AND RETRIEVAL
      H.3.3 Information Search and Retrieval
          Subjects: Selection process

General Terms:
Design, Human Factors, Management

Keywords:
CSCW, collaborative filtering, knowledge management, recommender system, social networks, user interface