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Cultural differences in the online behavior of consumers
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Source
Communications of the ACM archive
Volume 45 ,  Issue 10  (October 2002) table of contents
Pages: 138 - 143  
Year of Publication: 2002
ISSN:0001-0782
Authors
Patrick Y. K. Chau  The University of Hong Kong
Melissa Cole  Brunel University, United Kingdom
Anne P. Massey  Indiana University, Bloomington
Mitzi Montoya-Weiss  North Carolina State University, Raleigh
Robert M. O'Keefe  Brunel University, U.K., Henley Management College.
Publisher
ACM  New York, NY, USA
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Downloads (6 Weeks): 69,   Downloads (12 Months): 615,   Citation Count: 14
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ABSTRACT

Understanding how different cultures use the Net---as well as perceive the same Web sites---can translate to truly global e-commerce.


REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

 
1
Barber, W. and Badre, A. Culturability: the merging of culture and usability. Human Factors and the Web. (1998); www.research.att.com/conf/hfweb/proceedings/barder/index.htm.
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Cole, M., and O'Keefe, R.M. Conceptualizing the dynamics of globalisation and culture in electronic commerce. J. Global Information Technology Management 3, 4 (2000), 4--17.
 
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Jarvenpaa, S.L. and Todd, P.A. Consumer reactions to electronic shopping on the World Wide Web. Intern. J. of Electronic Commerce 1, 2 (1997), 59--88.
 
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Kim, J.W. An empirical study of navigation aids in customer interfaces. Behavior & Information Technology 18, 3 (1999), 213--224.
 
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Knight, G. Consumer preferences for foreign and domestic products. J. Consumer Marketing 16, 2 (1999), 151--162.
 
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Lastovicka, J.L., Convergent and discriminant validity of television commercial rating scales. J. Advertising 12, 2 (1983), 14--23.
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CITED BY  14

Collaborative Colleagues:
Patrick Y. K. Chau: colleagues
Melissa Cole: colleagues
Anne P. Massey: colleagues
Mitzi Montoya-Weiss: colleagues
Robert M. O'Keefe: colleagues