Managerial information overload

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Managerial information overload
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Source	Communications of the ACM archive Volume 45 , Issue 10 (October 2002) table of contents Pages: 127 - 131 Year of Publication: 2002 ISSN:0001-0782
Publisher	ACM New York, NY, USA
Bibliometrics	Downloads (6 Weeks): 18, Downloads (12 Months): 172, Citation Count: 9

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abstract references cited by index terms review

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ABSTRACT

Overwhelmed by the organizational imperative to collect every kind of information available, and finding technical solutions generally miss the point, knowledge workers need to improve their personal capacity for inquiry.

REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

	1	Hal Berghel, Cyberspace 2000: dealing with information overload, Communications of the ACM, v.40 n.2, p.19-24, Feb. 1997 [doi>10.1145/253671.253680]
	2	Franklin, D. Treat depression with more than drugs. Health 11, 3 (Apr. 1997), 122.
	3	Herbig, P. and Kramer, H. The effect of information overload on the innovation choice process: Innovation overload. J. Consum. Market. 11, 2 (1994), 45--54.
	4	Hert, C. Learning organization perspective on training. Internet Res. 4, 3 (fall 1994), 36--44.
	5	Keegan, V. Information overload. The Guardian (Nov. 16, 1996), 3.
	6	LaPlante, A. Still drowning! Computerworld 31, 10 (Mar. 10, 1997), 69.
	7	R. M. Losee, Jr., Minimizing information overload: the ranking of electronic messages, Journal of Information Science, v.15 n.3, p.179-189, 1989 [doi>10.1177/016555158901500306]
	8	Richards, T. and Richards, L. Using Hierarchical Categories in Qualitative Data Analysis (training report). QSR International, Melbourne, Australia, 1997); see www.qsr.com.au/Resource/Hierarchies.html.
	9	Schick, A., Gordon, L., and Haka, S. Information overload: A temporal approach. Account. Organiz. Society 15, 3 (spring 1990), 199--220.
	10	Shenk, D. Data Smog. HarperCollins Publishers, Inc., New York, 1997.
	11	Uline, C. Knowledge in the information age. Edu. Tech. 36, 5 (Sept.--Oct. 1996), 29--32.
	12	Patrick Wilson, Unused relevant information in research and development, Journal of the American Society for Information Science, v.46 n.1, p.45-51, Jan. 1995 [doi>10.1002/(SICI)1097-4571(199501)46:1<45::AID-ASI5>3.0.CO;2-X]

CITED BY 9

	Sarah Henderson, How do people organize their desktops?, CHI '04 extended abstracts on Human factors in computing systems, April 24-29, 2004, Vienna, Austria
	Sarah Henderson, Genre, task, topic and time: facets of personal digital document management, Proceedings of the 6th ACM SIGCHI New Zealand chapter's international conference on Computer-human interaction: making CHI natural, p.75-82, July 07-08, 2005, Auckland, New Zealand
	Simon Harper , Neha Patel, Gist summaries for visually impaired surfers, Proceedings of the 7th international ACM SIGACCESS conference on Computers and accessibility, October 09-12, 2005, Baltimore, MD, USA
	Ting-Peng Liang , Hung-Jen Lai , Yi-Cheng Ku, Personalized Content Recommendation and User Satisfaction: Theoretical Synthesis and Empirical Findings, Journal of Management Information Systems, v.23 n.3, p.45-70, Number 3 / Winter 2006-7
	Ruud Janssen , Henk de Poot, Information overload: why some people seem to suffer more than others, Proceedings of the 4th Nordic conference on Human-computer interaction: changing roles, p.397-400, October 14-18, 2006, Oslo, Norway
	Ingrid Mulder , Henk de Poot , Carla Verwij , Ruud Janssen , Marcel Bijlsma, An information overload study: using design methods for understanding, Proceedings of the 20th conference of the computer-human interaction special interest group (CHISIG) of Australia on Computer-human interaction: design: activities, artefacts and environments, November 20-24, 2006, Sydney, Australia
	Fernando Bobillo , Miguel Delgado , Juan Gómez-Romero, Representation of context-dependant knowledge in ontologies: A model and an application, Expert Systems with Applications: An International Journal, v.35 n.4, p.1899-1908, November, 2008
	Pi-Sheng Deng, Applying a Market-Based Approach to the Development of a Sharing-Enabled KM Model for Knowledge-Intensive Small Firms, Information Systems Management, v.25 n.2, p.174-187, March 2008
	R. Harr , M. Wiberg, Lost in translation: investigating the ambiguity of availability cues in an online media space, Behaviour & Information Technology, v.27 n.3, p.243-262, May 2008

INDEX TERMS

Primary Classification:
H. Information Systems
H.1 MODELS AND PRINCIPLES
H.1.2 User/Machine Systems
Subjects: Human information processing

Additional Classification:
H. Information Systems
H.2 DATABASE MANAGEMENT
H.2.7 Database Administration
Subjects: Data warehouse and repository
H.3 INFORMATION STORAGE AND RETRIEVAL
H.3.3 Information Search and Retrieval
H.3.5 On-line Information Services
Subjects: Web-based services
H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
H.5.3 Group and Organization Interfaces
Subjects: Web-based interaction

K. Computing Milieux
K.4 COMPUTERS AND SOCIETY
K.4.3 Organizational Impacts

REVIEW

"Barrett Hazeltine : Reviewer"

The findings of a survey of 124 managers and professionals in Australia, Hong Kong, the United Kingdom, and the United States are presented in this paper. According to the survey results, respondents feel that information overload exists and is a more...

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