Integrating expertise into the NSDL: putting a human face on the digital library

ABSTRACT

This paper describes work currently underway at the Information Institute of Syracuse to build an operational digital reference system to support the National Science, Mathematics, Engineering, and Technology Education Digital Library (NSDL).

INDEX TERMS

Primary Classification:
  H. Information Systems
  H.3 INFORMATION STORAGE AND RETRIEVAL
      H.3.7 Digital Libraries
          Subjects: Dissemination

Additional Classification:
  H. Information Systems
  H.3 INFORMATION STORAGE AND RETRIEVAL
      H.3.7 Digital Libraries
          Subjects: User issues; Standards

General Terms:
Design, Human Factors, Management, Standardization

Keywords:
NSDL, digital library, digital reference