Productivity enhancement from computer-mediated communication: a systems contingency approach

ABSTRACT

A systems contingency approach to social impacts of computing predicts that productivity enhancement will be a function of a complex interaction of social and technical systems.

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INDEX TERMS

Primary Classification:
  K. Computing Milieux
  K.4 COMPUTERS AND SOCIETY

Additional Classification:
  H. Information Systems
  H.4 INFORMATION SYSTEMS APPLICATIONS

General Terms:
Experimentation, Human Factors, Management, Performance