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The quality of online social relationships
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Communications of the ACM archive
Volume 45 ,  Issue 7  (July 2002) table of contents
How the virtual inspires the real
Pages: 103 - 108  
Year of Publication: 2002
ISSN:0001-0782
Authors
Jonathon N. Cummings  Massachusetts Institute of Technology, Cambridge, MA
Brian Butler  University of Pittsburgh, PA
Robert Kraut  Carnegie Mellon University, Pittburgh, PA
Publisher
ACM  New York, NY, USA
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Downloads (6 Weeks): 110,   Downloads (12 Months): 1003,   Citation Count: 24
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ABSTRACT

Online relationships are less valuable than offline ones. Indeed, their net benefit depends on whether they supplement or substitute for offline social relationships.


REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

 
1
Baym, N. Interpreting soap operas and creating community: Inside a computer-mediate fan culture. J. Folklore Research 30 (1993), 143--176.
 
2
 
3
Duck, S., Turr, D., Hurst, M., and Strejc, H. Some evident truths about conversations in everyday relationships: All communications are not created equal. Human Communication Research 18, 2 (1991), 228--267.
 
4
Kraut, R.E. and Attewell, P. Media use in a global corporation: Email and organizational knowledge. Culture of the Internet. Erlbaum, Mahwah, NJ, 1997, 323--342.
 
5
 
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Kraut, R., Patterson, M., Lundmark, V., Kiesler, S., Mukophadhyay,T., and Scherlis, W. Internet paradox: A social technology that reduces social involvement and psychological well-being? American Psychologist 53, 9 (1998), 1017--1031.
 
7
Nie, N. and Lutz, E. Study Offers Early look at How Internet is Changing Daily Life. Report (Feb. 2000), Stanford, CA; www.stanford.edu/group/siqss/Press_Release/press_release.html
 
8
Parks, M.R. and Floyd, K. Making friends in cyberspace. J. Commun. 46, 1 (1996), 80--97. Also jcmc.huji.ac.il/vol1/issue4/vol1no4.html
 
9
Parks, M.R., and Roberts, L.D. Making MOOsic: The development of personal relationships online and a comparison to their offline counterparts. J. Social and Personal Relationships 15 (1998), 517--537.
 
10
Shapiro, J.S. Loneliness: Paradox or artifact? The American Psychologist 54, 9 (1999), 782--783.
 
11
Sproull, L. and Faraj, S. Atheism, sex and databases: The net as a social technology. Culture of the Internet. S. Keisler, Ed. Erlbaum, Mahwah, NJ, 1997, 35--52.
 
12
U.S. Department of Commerce. A Nation Online: How Americans Are Expanding Their Use of the Internet. U.S. Government Printing Office, Washington, D.C., 2002

CITED BY  24

Collaborative Colleagues:
Jonathon N. Cummings: colleagues
Brian Butler: colleagues
Robert Kraut: colleagues