Integrating communication and information through ContactMap

Subscribe (Full Service)


	Search: The ACM Digital Library The Guide

	Feedback

Integrating communication and information through ContactMap

Full text

Html (30 KB), Pdf

Pdf (575 KB)

Source

Communications of the ACM archive
Volume 45 , Issue 4 (April 2002) table of contents
Supporting community and building social capital

Pages: 89 - 95

Year of Publication: 2002

ISSN:0001-0782

Authors

Bonnie A. Nardi	Principal research scientist in the Communication Informatics, Department of Agilent Laboratories, Palo Alto, CA
Steve Whittaker	principal research scientist in AT&T Labs-Research, Florham Park, NJ
Ellen Isaacs	user interface designer and a technology design leader in AT&T Labs, Menlo Park, CA
Mike Creech	principal of Blue Oak Software, Los Altos, CA
Jeff Johnson	principal of UI Wizards, San Francisco, CA
John Hainsworth	Ph.D. candidate in the Department of Computer Science of Princeton University, Princeton, NJ

Publisher

ACM New York, NY, USA

Bibliometrics

Downloads (6 Weeks): 24, Downloads (12 Months): 177, Citation Count: 34

Additional Information:

abstract references cited by index terms collaborative colleagues

Tools and Actions:	Request Permissions Review this Article Save this Article to a Binder Display Formats: BibTeX EndNote ACM Ref

DOI Bookmark:	Use this link to bookmark this Article: http://doi.acm.org/10.1145/505248.505251 What is a DOI?

ABSTRACT

Visualizing personal social networks, the system allows users to model and arrange their own in maps of individual contacts and groups, along with the relationships among them.

REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

	1	Ancona, D. and Caldwell, D. Beyond task and maintenance. Group Org. Stud. 13, 4 (1988), 468-494.
	2	Paul Dourish , W. Keith Edwards , Anthony LaMarca , Michael Salisbury, Presto: an experimental architecture for fluid interactive document spaces, ACM Transactions on Computer-Human Interaction (TOCHI), v.6 n.2, p.133-161, June 1999 [doi>10.1145/319091.319099]
	3	Eric Freeman , David Gelernter, Lifestreams: a storage model for personal data, ACM SIGMOD Record, v.25 n.1, p.80-86, March 1996 [doi>10.1145/381854.381893]
	4	Freeman, L. Computer programs in social network analysis. Connect. 11 (1988), 26-31.
	5	Granovetter, M. The strength of weak ties. Amer. J. Soc. 78, 6 (1973), 1360-1380.
	6	Heimer, C. Organizational and individual control of career development in engineering project work. Acta Sociol. 27, 4 (1986), 283-310.
	7	Bonnie A. Nardi , Steve Whittaker , Heinrich Schwarz, NetWORKers and their Activity in IntensionalNetworks, Computer Supported Cooperative Work, v.11 n.1-2, p.205-242, 2002 [doi>10.1023/A:1015241914483]
	8	Nardi, B., Whittaker, S., and Schwarz, H. It's not what you know, it's who you know: Work in the information age. First Monday (May 2000).
	9	John C. Tang , Nicole Yankelovich , James Begole , Max Van Kleek , Francis Li , Janak Bhalodia, ConNexus to awarenex: extending awareness to mobile users, Proceedings of the SIGCHI conference on Human factors in computing systems, p.221-228, March 2001, Seattle, Washington, United States [doi>10.1145/365024.365105]
	10	Wellman, B. Physical place and cyber place: The rise of networked individualism. Int. J. Urban Region. Res. 25 (2001).

CITED BY 34

	Abhijit Rao, Desktop aksi: virtual workspace concept integrating personal social communication and task management, CHI '03 extended abstracts on Human factors in computing systems, April 05-10, 2003, Ft. Lauderdale, Florida, USA
	Victor Kaptelinin, UMEA: translating interaction histories into project contexts, Proceedings of the SIGCHI conference on Human factors in computing systems, April 05-10, 2003, Ft. Lauderdale, Florida, USA
	Gina Danielle Venolia , Carman Neustaedter, Understanding sequence and reply relationships within email conversations: a mixed-model visualization, Proceedings of the SIGCHI conference on Human factors in computing systems, April 05-10, 2003, Ft. Lauderdale, Florida, USA
	Steve Whittaker , Quentin Jones , Loren Terveen, Contact management: identifying contacts to support long-term communication, Proceedings of the 2002 ACM conference on Computer supported cooperative work, November 16-20, 2002, New Orleans, Louisiana, USA
	Jonathan Trevor , David M. Hilbert , Daniel Billsus , Jim Vaughan , Quan T. Tran, Contextual contact retrieval, Proceedings of the 9th international conference on Intelligent user interface, January 13-16, 2004, Funchal, Madeira, Portugal
	Hilary Smith , Geraldine Fitzpatrick , Yvonne Rogers, Eliciting reactive and reflective feedback for a social communication tool: a multi-session approach, Proceedings of the 2004 conference on Designing interactive systems: processes, practices, methods, and techniques, August 01-04, 2004, Cambridge, MA, USA
	Steve Whittaker , Quentin Jones , Bonnie Nardi , Mike Creech , Loren Terveen , Ellen Isaacs , John Hainsworth, ContactMap: Organizing communication in a social desktop, ACM Transactions on Computer-Human Interaction (TOCHI), v.11 n.4, p.445-471, December 2004
	David R. Millen , Michael J. Muller , Werner Geyer , Eric Wilcox , Beth Brownholtz, Patterns of media use in an activity-centric collaborative environment, Proceedings of the SIGCHI conference on Human factors in computing systems, April 02-07, 2005, Portland, Oregon, USA
	Catalina Danis , Wendy A. Kellogg , Tessa Lau , Mark Dredze , Jeffrey Stylos , Nicholas Kushmerick, Managers' email: beyond tasks and to-dos, CHI '05 extended abstracts on Human factors in computing systems, April 02-07, 2005, Portland, OR, USA
	David W. McDonald, Recommending collaboration with social networks: a comparative evaluation, Proceedings of the SIGCHI conference on Human factors in computing systems, April 05-10, 2003, Ft. Lauderdale, Florida, USA
	G. Henri ter Hofte , Ingrid Mulder, Dynamic personal social networks: a new perspective for CSCW research and design, ACM SIGGROUP Bulletin, v.24 n.3, p.139-142, December 2003
	Laura A. Dabbish , Robert E. Kraut , Susan Fussell , Sara Kiesler, Understanding email use: predicting action on a message, Proceedings of the SIGCHI conference on Human factors in computing systems, April 02-07, 2005, Portland, Oregon, USA
	Xiaodan Song , Ching-Yung Lin , Belle L. Tseng , Ming-Ting Sun, Modeling and predicting personal information dissemination behavior, Proceeding of the eleventh ACM SIGKDD international conference on Knowledge discovery in data mining, August 21-24, 2005, Chicago, Illinois, USA
	Andrzej Turski , Debbie Warnack , Lili Cheng , Shelly Farnham , Susan Yee, Inner circle: people centered email client, CHI '05 extended abstracts on Human factors in computing systems, April 02-07, 2005, Portland, OR, USA
	S. Carter , J. Mankoff , P. Goddi, Building Connections among Loosely Coupled Groups: Hebb's Rule at Work, Computer Supported Cooperative Work, v.13 n.3-4, p.305-327, August 2004
	Jeremy Goecks , Elizabeth D. Mynatt, Leveraging social networks for information sharing, Proceedings of the 2004 ACM conference on Computer supported cooperative work, November 06-10, 2004, Chicago, Illinois, USA
	Danyel Fisher, Using Egocentric Networks to Understand Communication, IEEE Internet Computing, v.9 n.5, p.20-28, September 2005
	Loren Terveen , David W. McDonald, Social matching: A framework and research agenda, ACM Transactions on Computer-Human Interaction (TOCHI), v.12 n.3, p.401-434, September 2005
	Fernanda B. Viégas , Scott Golder , Judith Donath, Visualizing email content: portraying relationships from conversational histories, Proceedings of the SIGCHI conference on Human Factors in computing systems, April 22-27, 2006, Montréal, Québec, Canada
	Wil M. P. Van Der Aalst , Hajo A. Reijers , Minseok Song, Discovering Social Networks from Event Logs, Computer Supported Cooperative Work, v.14 n.6, p.549-593, December 2005
	Nathalie Henry , Jean-Daniel Fekete, MatrixExplorer: un système pour l'analyse exploratoire de réseaux sociaux, Proceedings of the 18th international conference on Association Francophone d'Interaction Homme-Machine, p.67-74, April 18-21, 2006, Montreal, Canada
	Daniela Petrelli , Vitaveska Lanfranchi , Phil Moore , Fabio Ciravegna , Colin Cadnas, Oh my, where is the end of the context?: dealing with information in a highly complex environment, Proceedings of the 1st international conference on Information interaction in context, October 18-20, 2006, Copenhagen, Denmark
	Wendy Moncur, Providing affective information to family and friends based on social networks, CHI '07 extended abstracts on Human factors in computing systems, April 28-May 03, 2007, San Jose, CA, USA
	W. M. P. van der Aalst , H. A. Reijers , A. J. M. M. Weijters , B. F. van Dongen , A. K. Alves de Medeiros , M. Song , H. M. W. Verbeek, Business process mining: An industrial application, Information Systems, v.32 n.5, p.713-732, July, 2007
	Leonardo Galicia, Supporting proactive planning of multiple activities, CHI '07 extended abstracts on Human factors in computing systems, April 28-May 03, 2007, San Jose, CA, USA
	Les Nelson , Elizabeth F. Churchill, Mapmail: restructuring an email client for use in distributed teams, CHI '07 extended abstracts on Human factors in computing systems, April 28-May 03, 2007, San Jose, CA, USA
	Stephen Farrell , Tessa Lau , Stefan Nusser , Eric Wilcox , Michael Muller, Socially augmenting employee profiles with people-tagging, Proceedings of the 20th annual ACM symposium on User interface software and technology, October 07-10, 2007, Newport, Rhode Island, USA
	Ido Guy , Michal Jacovi , Elad Shahar , Noga Meshulam , Vladimir Soroka , Stephen Farrell, Harvesting with SONAR: the value of aggregating social network information, Proceeding of the twenty-sixth annual SIGCHI conference on Human factors in computing systems, April 05-10, 2008, Florence, Italy
	David W. McDonald , Joseph F. McCarthy , Suzanne Soroczak , David H. Nguyen , Al M. Rashid, Proactive displays: Supporting awareness in fluid social environments, ACM Transactions on Computer-Human Interaction (TOCHI), v.14 n.4, p.1-31, January 2008
	Ido Guy , Michal Jacovi , Noga Meshulam , Inbal Ronen , Elad Shahar, Public vs. private: comparing public social network information with email, Proceedings of the ACM 2008 conference on Computer supported cooperative work, November 08-12, 2008, San Diego, CA, USA
	Qinying Liao , Qicheng Li, Network patterns: designing effective user interfaces for connections management at work, Proceedings of the ACM 2008 conference on Computer supported cooperative work, November 08-12, 2008, San Diego, CA, USA
	Steve Whittaker, Supporting collaborative task management in e-mail, Human-Computer Interaction, v.20 n.1, p.49-88, June 2005
	Martin Wattenberg , Steven L. Rohall , Daniel Gruen , Bernard Kerr, E-mail research: targeting the enterprise, Human-Computer Interaction, v.20 n.1, p.139-162, June 2005
	Bin Zhu , Hsinchun Chen, Communication-Garden System: Visualizing a computer-mediated communication process, Decision Support Systems, v.45 n.4, p.778-794, November, 2008