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Managing risks in enterprise systems implementations
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Communications of the ACM archive
Volume 45 ,  Issue 4  (April 2002) table of contents
Supporting community and building social capital
Pages: 74 - 81  
Year of Publication: 2002
ISSN:0001-0782
Authors
Judy E. Scott  University of Colorado at Denver
Iris Vessey  Indiana University's Kelley School of Business
Publisher
ACM  New York, NY, USA
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Downloads (6 Weeks): 98,   Downloads (12 Months): 660,   Citation Count: 17
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ABSTRACT

What determines if a system implementation will be successful?


REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

 
1
Adler, P. S. and Shenhar, A. Adapting your technological base: The organizational challenge. Sloan Management Review (Fall 1990), 25-37.
 
2
Bulkeley, W. M. When things go wrong. The Wall Street Journal, (Nov. 18, 1996), R25.
 
3
4
 
5
Jesitus, J. Broken promises? FoxMeyer's project was a disaster. Was the company too aggressive or was it misled? Industry Week (Nov. 3, 1997), 31-37.
 
6
Kanter, R. M., Stein, B. A., and Jick, T. D. The Challenge of Organizational Change: How Companies Experience It and Leaders Guide It. The Free Press, Maxwell Macmillan, 1992.
 
7
Kotter, J. P. Leading change: Why transformation efforts fail. Harvard Business Review 73, 2 (Mar.-Apr. 1995), 59-67.
 
8
Markus, M. L. and Benjamin, R. I. The magic bullet theory in IT-enabled transformation. Sloan Management Review 38, 2 (Winter 1997), 55-68.
 
9
Ross, J. Dow Corning corporation (A): Business processes and information technology; Dow Corning corporation (B): Reengineering global processes; Dow Corning corporation (C): Transforming the organization. Center for Information Systems Research, MIT Sloan School of Management, 1996 and 1999.
 
10
Scott, J. E. The FoxMeyer Drugs' bankruptcy: Was it a failure of ERP? In Proceedings of the Association for Information Systems Fifth Americas Conference on Information Systems (Milwaukee, WI, August 1999).
 
11
Scott, J. E. and Vessey, I. Toward a Multi-Level Theory of Risks in Enterprise Systems Implementations. Working Paper, 2002.
 
12
Williamson, M. From SAP to 'nuts!' Computerworld 31, 45 (Nov. 10, 1997), 68-69.

CITED BY  17

Collaborative Colleagues:
Judy E. Scott: colleagues
Iris Vessey: colleagues