Job performance evaluation of data processing personnel: an empirical study

ABSTRACT

Job performance evaluations of 16 systems analysts, 52 programmer analysts, 63 programmers, and 71 operations personnel from twelve data processing centers in metropolitan Atlanta are presented. Judgmental ratings of eight job characteristic traits by the individual's manager or supervisor were used. Study subjects were rated highest in Cooperation and lowest in Innovativeness. Systems analysts were rated highest of the functional groups.

REFERENCES

• 1: Erikson, W. J. A Pilot StudX of Interactive Versus Noninteractive Debugging. Santa Monica, California: System Development Corporation, 1966.
• 2: Grant, E. E., and Sackman, H. An Exploratory Investigation of Programmer Performance Under 0n-Line and Off-Line Conditions. Santa Monies, California: System Development Corporation, 1966.
• 3: Katz, Daniel. "The Motivational Basis of Organizational Behavior." Behavioral Science 9 (1964): 131-46.
• 4: H. Sackman , W. J. Erikson , E. E. Grant, Exploratory experimental studies comparing online and offline programming performance, Communications of the ACM, v.11 n.1, p.3-11, Jan. 1968 [doi>10.1145/362851.362858]
• 5: Charles Kenneth Woodruff, An empirical study of individual congruence and the perceived organizational practices - job satisfaction - job performance relationship in selected electronic computer data processing centers., 1977

INDEX TERMS

Keywords:
Personnel evaluation, adaptability, cooperation, initiative, innovativeness, judgmental ability, knowledge/skills, work quality, work quantity