How to turn around `turnover culture' in IT

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How to turn around `turnover culture' in IT

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Communications of the ACM archive
Volume 45 , Issue 2 (February 2002) table of contents
Ontology: different ways of representing the same concept

Pages: 73 - 78

Year of Publication: 2002

ISSN:0001-0782

Authors

Jo Ellen Moore	Southern Illinois University, Edwardsville, IL.
Lisa A. Burke	Louisiana State University, Shreveport, LA

Publisher

ACM New York, NY, USA

Bibliometrics

Downloads (6 Weeks): 13, Downloads (12 Months): 143, Citation Count: 9

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abstract references cited by index terms collaborative colleagues

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ABSTRACT

To stem the flight of valued IT professionals, recognize how the social contagion of changing jobs to overcome workplace dissatisfaction can infect even the most loyal and productive IT employees. Then listen.

REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

	1	Abelson, M. Turnover cultures. Res. Person. Hum. Res. Mgmt. 11 (1993), 339-376.
	2	Agarwal, R. and Ferratt, T. Coping with Labor Scarcity in Information Technology. Pinnaflex Educational Resources, Cincinnati, OH, 1999.
	3	Alexander, S. Hints of discontent. Computerworld 33, 49 (Dec. 8, 1997), 62.
	4	Cooke, R. and Rousseau, D. Behavioral norms and expectations: A quantitative approach to the assessment of organizational culture. Group Organiz. Stud. 13, 3 (1988), 245-273.
	5	Daniels, C. and Vinzant, C. On the job: The joy of quitting. Fortune (Feb. 7, 2000), 199-202.
	6	Hirschman, A. Exit, Voice, and Loyalty. Harvard University Press, Cambridge, MA, 1970.
	7	Hymowitz, C. On the job: Coping with youth-and impatience. St. Louis Post-Dispatch (Dec. 19, 1999), E3.
	8	Krackhardt, D. and Porter, L. The snowball effect: Turnover embedded in communication networks. J. Appl. Psychol. 71, 1 (1986), 50-55.
	9	Matloff, N. Debunking the myth of a desperate software labor shortage. Testimony presented to the U.S. House Judiciary Committee on Immigration, Apr. 21, 1998.
	10	Jo Ellen Moore, One road to turnover: an examination of work exhaustion in technology professionals, MIS Quarterly, v.24 n.1, p.141-168, March 2000 [doi>10.2307/3250982]
	11	Eileen M. Trauth, Who owns my soul? The paradox of pursing organizational knowledge in a work culture of individualism, Proceedings of the 1999 ACM SIGCPR conference on Computer personnel research, p.159-163, April 08-10, 1999, New Orleans, Louisiana, United States [doi>10.1145/299513.299655]
	12	Wheeler, L. Toward a theory of behavioral contagion. Psychol. Rev. 73, 2 (1966), 179-192.

CITED BY 9

	Pascale Carayon , Peter Hoonakker , Segolene Marchand , Jen Schwarz, Job characteristics and quality of working life in the IT workforce: the role of gender, Proceedings of the 2003 SIGMIS conference on Computer personnel research: Freedom in Philadelphia--leveraging differences and diversity in the IT workforce, April 10-12, 2003, Philadelphia, Pennsylvania
	Andrea H. Tapia , Lynette Kvasny , Eileen M. Trauth, Is there a retention gap for women and minorities? the case for moving in versus moving up, Strategies for managing IS/IT personnel, Idea Group Publishing, Hershey, PA, 2004
	Andrea H. Tapia , Lynette Kvasny, Recruitment is never enough: retention of women and minorities in the IT workplace, Proceedings of the 2004 SIGMIS conference on Computer personnel research: Careers, culture, and ethics in a networked environment, April 22-24, 2004, Tucson, AZ, USA
	Jo Ellen Moore , Lisa A. Burke, Managing limited-perspective bias in IT, Strategies for managing IS/IT personnel, Idea Group Publishing, Hershey, PA, 2004
	Havard Meland , Rolf Petter Waage , Maung K. Sein, The other side of turnover: managing IT personnel strategically, Proceedings of the 2005 ACM SIGMIS CPR conference on Computer personnel research, April 14-16, 2005, Atlanta, Georgia, USA
	Michelle L. Kaarst-Brown , Indira R. Guzman, Who is "the IT workforce"?: challenges facing policy makers, educators, management, and research, Proceedings of the 2005 ACM SIGMIS CPR conference on Computer personnel research, April 14-16, 2005, Atlanta, Georgia, USA
	Fay Cobb Payton , Sharon D. White, Views from the field on mentoring and roles of effective networks for minority IT doctoral students, Proceedings of the 2003 SIGMIS conference on Computer personnel research: Freedom in Philadelphia--leveraging differences and diversity in the IT workforce, April 10-12, 2003, Philadelphia, Pennsylvania
	Mary C. Lacity , Vidya V. Iyer , Prasad S. Rudramuniyaiah, Turnover intentions of Indian IS professionals, Information Systems Frontiers, v.10 n.2, p.225-241, April 2008
	Sung Tae Kim , Choong Kwon Lee , Taewon Hwang, Investigating the influence of employee blogging on IT workers' organisational citizenship behaviour, International Journal of Information Technology and Management, v.7 n.2, p.178-189, January 2008