Domain, task, and user models for an adaptive hypermedia performance support system

ABSTRACT

Electronic Performance Support Systems (EPSS) is a challenging application area for developing intelligent interfaces. Some possible scenarios for using domain, task, and user models for adaptive performance support were explored in the context of the Adaptive Diagnostics and Personalized Technical Support (ADAPTS) project. ADAPTS provides an intelligent, adaptive EPSS for maintaining complex equipment.

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INDEX TERMS

Primary Classification:
  H. Information Systems
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
      H.5.4 Hypertext/Hypermedia
          Subjects: Architectures

Additional Classification:
  H. Information Systems
  H.3 INFORMATION STORAGE AND RETRIEVAL
      H.3.4 Systems and Software
          Subjects: Performance evaluation (efficiency and effectiveness)
  H.4 INFORMATION SYSTEMS APPLICATIONS
      H.4.2 Types of Systems
          Subjects: Decision support (e.g., MIS)

General Terms:
Design, Experimentation, Performance, Theory

Keywords:
adaptive hypermedia, adaptive presentation, domain model, performance support, task model, user model