Preserving QoS of e-commerce sites through self-tuning

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Preserving QoS of e-commerce sites through self-tuning: a performance model approach

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Electronic Commerce archive
Proceedings of the 3rd ACM conference on Electronic Commerce table of contents

Tampa, Florida, USA

Pages: 224 - 234

Year of Publication: 2001

ISBN:1-58113-387-1

Authors

Daniel A. Menascé	George Mason University, Fairfax, VA
Daniel Barbará	George Mason University, Fairfax, VA
Ronald Dodge	George Mason University, Fairfax, VA

Sponsor

SIGEcom: ACM Special Interest Group on Electronic Commerce

Publisher

ACM New York, NY, USA

Bibliometrics

Downloads (6 Weeks): 7, Downloads (12 Months): 65, Citation Count: 17

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ABSTRACT

The Quality of Service (QoS) of e-commerce sites plays a crucial role in attracting and retaining customers. The workload experienced by these sites tends to vary in a very dynamic way. The complexity of the sites combined with the large short-terms variations of the workload calls for automated methods for site configuration. This paper describes a method for dynamically monitoring and tuning e-commerce sites so that desired QoS levels are attained. Our approach uses hill climbing techniques combined with analytic queuing models to guide the search for the best combination of configuration parameters. We validate our approach in an experimental setting by comparing the QoS levels of a TPC-W e-commerce site with and without control. We showed that under increasing loads, the controlled system meets its QoS goals, while the uncontrolled site fails to do so.

REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

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CITED BY 17

	Daniel A. Menascé, Automatic QoS Control, IEEE Internet Computing, v.7 n.1, p.92-95, January 2003
	Daniel A. Menascé , Honglei Ruan , Hassan Gomaa, A framework for QoS-aware software components, ACM SIGSOFT Software Engineering Notes, v.29 n.1, January 2004
	Sarel Aiber , Dagan Gilat , Ariel Landau , Natalia Razinkov , Aviad Sela , Segev Wasserkrug, Business objective based resource management, Proceedings of the 13th international World Wide Web conference on Alternate track papers & posters, May 19-21, 2004, New York, NY, USA
	Monchai Sopitkamol, Ranking configuration parameters in multi-tiered e-commerce sites, ACM SIGMETRICS Performance Evaluation Review, v.32 n.3, December 2004
	Yixin Diao , Joseph L. Hellerstein , Sujay Parekh, Control of large scale computing systems, ACM SIGBED Review, v.3 n.2, p.17-22, April 2006
	Novella Bartolini, Session based access control in geographically replicated internet services, Computer Networks: The International Journal of Computer and Telecommunications Networking, v.50 n.18, p.3763-3783, 21 December 2006
	Gokul Soundararajan , Cristiana Amza, Reactive provisioning of backend databases in shared dynamic content server clusters, ACM Transactions on Autonomous and Adaptive Systems (TAAS), v.1 n.2, p.151-188, December 2006
	Baoning Niu , Patrick Martin , Wendy Powley , Randy Horman , Paul Bird, Workload adaptation in autonomic DBMSs, Proceedings of the 2006 conference of the Center for Advanced Studies on Collaborative research, October 16-19, 2006, Toronto, Ontario, Canada
	Chao Ren , Dan Meng , Danjun Liu , Jianfeng Zhan, Theory of commercial application management system and its implementation: AMPS, Proceedings of the 25th conference on Proceedings of the 25th IASTED International Multi-Conference: parallel and distributed computing and networks, p.77-85, February 13-15, 2007, Innsbruck, Austria
	Daniel A. Menascé , Honglei Ruan , Hassan Gomaa, QoS management in service-oriented architectures, Performance Evaluation, v.64 n.7-8, p.646-663, August, 2007
	Giovanna Ferrari , Paul Ezhilchelvan , Isi Mitrani, Performance Modeling and Evaluation of E-Business Systems, Proceedings of the 39th annual Symposium on Simulation, p.135-142, April 02-06, 2006
	Marco Conti , Enrico Gregori , Willy Lapenna, Content Delivery Policies in Replicated Web Services: Client-Side vs. Server-Side, Cluster Computing, v.8 n.1, p.47-60, January 2005
	Xiaoying Wang , Zhihui Du , Yinong Chen , Sanli Li, Virtualization-based autonomic resource management for multi-tier Web applications in shared data center, Journal of Systems and Software, v.81 n.9, p.1591-1608, September, 2008
	Qing Wu , Danzhen Wang , Ying Li, An application requirement-based framework for adaptive middleware, Proceedings of the 3rd WSEAS international conference on Computer engineering and applications, p.172-177, January 10-12, 2009, Ningbo, China
	Yussuf Abu Shaaban , Jane Hillston, Cost-based admission control for Internet Commerce QoS enhancement, Electronic Commerce Research and Applications, v.8 n.3, p.142-159, May, 2009
	Akiyoshi Sugiki , Kenji Kono , Hideya Iwasaki, Tuning mechanisms for two major parameters of Apache web servers, Software—Practice & Experience, v.38 n.12, p.1215-1240, October 2008
	Jonathan Wildstrom , Peter Stone , Emmett Witchel , Mike Dahlin, Machine learning for on-line hardware reconfiguration, Proceedings of the 20th international joint conference on Artifical intelligence, p.1113-1118, January 06-12, 2007, Hyderabad, India