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ABSTRACT
Intelligent advisory interfaces will afford new approaches to help and training problems, however little is known about the usability of such facilities. This recent study indicates that although intelligent help can support users, there are also specific potential problems.
REFERENCES
Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.
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CITED BY 8
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Yanna Vogiazou , Josephine Reid , Bas Raijmakers , Marc Eisenstadt, A research process for designing ubiquitous social experiences, Proceedings of the 4th Nordic conference on Human-computer interaction: changing roles, p.86-95, October 14-18, 2006, Oslo, Norway
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REVIEW
"Michael P. Tarka : Reviewer"
This paper reports the results of a study on the usability of an on-line
intelligent help facility. This facility was simulated in an environment
in which users learned to use an interactive application by performing
tasks with it. The authors s
more...
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