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Cost/benefit analysis for incorporating human factors in the software lifecycle
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Communications of the ACM archive
Volume 31 ,  Issue 4  (April 1988) table of contents
Pages: 428 - 439  
Year of Publication: 1988
ISSN:0001-0782
Authors
Marilyn M. Mantei  Electronic Data System Corporation, Ann Arbor, MI
Toby J. Teorey  Univ. of Michigan, Ann Arbor
Publisher
ACM  New York, NY, USA
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Downloads (6 Weeks): 15,   Downloads (12 Months): 156,   Citation Count: 21
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ABSTRACT

New software engineering techniques and the necessity to improve the user interface in increasingly interactive software environments have led to a change in traditional software development methods. Methodologies for improvement of the interface design, an overview of the human factors element, and cost/benefit aspects are explored.


REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

 
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Aron, J.D. The Program Development Process Part II--The Programming Team. Addison-Wesley, Reading, Mass., 1984.
 
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Bennett, J., Case, D., Sandelin, J., and Smith, M. Eds. Visual Display Terminals: Usability Issues and Health Concerns. Prentice-Hall, Inc., Englewood Cliffs, N.J., 1984.
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Buxton, W., and Sniderman, R. Iteration in the design of the humancomputer interface. In Proceedings of the 13th Annual Meeting of the Human Factors Association of Canada (Point ideal, Lake of Bays, Ontario, Canada, Sept. 4-6). Human Factors Association of Canada, Mississouga, Canada, 1980, pp. 72-81.
 
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Carroll, J.M., and Rosson, M.B. Usability specifications as a tool in iterative development. In Advances in Human-Computer Interaction, Vol. 1, H.R. Hartson, Ed. Ablex, Norwood, N.J., 1985, pp. 1-28.
 
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Davis, F.D. A technology acceptance model for empirically testing new end-user information systems: Theory and results. Ph.D. dissertation. Sloan School of Management, Massachusetts Institute of Technology, Cambridge, Mass., 1985.
 
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Mantei, M., and Culver. Lozo, K. A proposed benchmark for testing user interface management systems. Working Paper 479. School of Business Administration, University of Michigan, Ann Arbor, Mich., 1986.
 
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Mantei, M.M., and Teorey, T.J. Human factors by example: A case study in applying human factors techniques to the development of a form screen interface to a relational database. Tech. Rep. 100987. Center for Information Technology Integration, University of Michigan, Ann Arbor, Mich., 1987.
 
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Mills, H.D. Software development. IEEE Trans. Softw. Eng. SE-2, 4 (1976).{
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Rubin, M.L. Introduction to the System Life Cycle. Handbook of Data Processing Management, Vol. 1. Brandon/Systems Press, Princeton, N.J., 1970
 
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Wasserman, A.I. The user software engineering methodology: An overview. In Information System Design Methodologies. A.A. Verrijn- Stuart, Ed. North Holland Press, Amsterdam, I982, pp. 591-628.
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Yourdon, E., and Constantine, L.L. Structured Design. Prentice-Hall, Englewood Cliffs, N.J., 1979.

CITED BY  21


REVIEW

"Justus D. Naumann : Reviewer"

This paper adds specific human factors engineering steps to the software development life cycle. The authors call for a market analysis, using focus groups, prior to the feasibility study; production of a videotape mock-up of the product interfa  more...

Collaborative Colleagues:
Marilyn M. Mantei: colleagues
Toby J. Teorey: colleagues