Structuring computer-mediated communication systems to avoid information overload

ABSTRACT

Unless computer-mediated communication systems are structured, users will be overloaded with information. But structure should be imposed by individuals and user groups according to their needs and abilities, rather than through general software features.

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INDEX TERMS

Classification:
  H. Information Systems
  H.4 INFORMATION SYSTEMS APPLICATIONS

  K. Computing Milieux
  K.4 COMPUTERS AND SOCIETY

General Terms:
Design, Human Factors