An experimental framework for email categorization and management

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An experimental framework for email categorization and management

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Annual ACM Conference on Research and Development in Information Retrieval archive
Proceedings of the 24th annual international ACM SIGIR conference on Research and development in information retrieval table of contents

New Orleans, Louisiana, United States

Pages: 392 - 393

Year of Publication: 2001

ISBN:1-58113-331-6

Author

Kenricj Mock

Univ, of Alaska, Anchorage, AK

Sponsor

SIGIR: ACM Special Interest Group on Information Retrieval

Publisher

ACM New York, NY, USA

Bibliometrics

Downloads (6 Weeks): 17, Downloads (12 Months): 97, Citation Count: 12

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abstract references cited by index terms collaborative colleagues

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ABSTRACT

Many problems are difficult to adequately explore until a prototype exists in order to elicit user feedback. One such problem is a system that automatically categorizes and manages email. Due to a myriad of user interface issues, a prototype is necessary to determine what techniques and technologies are effective in the email domain. This paper describes the implementation of an add-in for Microsoft Outlook 2000 TM that intends to address two problems with email: 1) help manage the inbox by automatically classifying email based on user folders, and 2) to aid in search and retrieval by providing a list of email relevant to the selected item. This add-in represents a first step in an experimental system for the study of other issues related to information management. The system has been set up to allow experimentation with other classification algorithms and the source code is available online in an effort to promote further experimentation.

REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

	1	Balter, O. and Sidner, C. Bifrost Inbox Organizer: Giving users control over the inbox. Lotus TR 00-08, 2000.
	2	Gwynne, S. and Dickerson, J. Lost In The E-Mail. Time Magazine, April 21, 1997.
	3	Jenkins, B. Algorithm Alley: Hash Functions. Dr. Dobbs 22, 9, September 1997.
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	5	Richard Segal , Jeffrey O. Kephart, Incremental Learning in SwiftFile, Proceedings of the Seventeenth International Conference on Machine Learning, p.863-870, June 29-July 02, 2000
	6	Steve Whittaker , Candace Sidner, Email overload: exploring personal information management of email, Proceedings of the SIGCHI conference on Human factors in computing systems: common ground, p.276-283, April 13-18, 1996, Vancouver, British Columbia, Canada [doi>10.1145/238386.238530]

CITED BY 12

	Victoria Bellotti , Nicolas Ducheneaut , Mark Howard , Ian Smith, Taking email to task: the design and evaluation of a task management centered email tool, Proceedings of the SIGCHI conference on Human factors in computing systems, April 05-10, 2003, Ft. Lauderdale, Florida, USA
	Jacek Gwizdka, TaskView: design and evaluation of a task-based email interface, Proceedings of the 2002 conference of the Centre for Advanced Studies on Collaborative research, p.4, September 30-October 03, 2002, Toronto, Ontario, Canada
	Leizhong Zhang , Nan Tu , Dave Vronay, Info-lotus: a peripheral visualization for email notification, CHI '05 extended abstracts on Human factors in computing systems, April 02-07, 2005, Portland, OR, USA
	Nicholas Kushmerick , Tessa Lau, Automated email activity management: an unsupervised learning approach, Proceedings of the 10th international conference on Intelligent user interfaces, January 10-13, 2005, San Diego, California, USA
	Krisztian Balog , Maarten de Rijke, Finding experts and their eetails in e-mail corpora, Proceedings of the 15th international conference on World Wide Web, May 23-26, 2006, Edinburgh, Scotland
	David Schuff , Ozgur Turetken , John D'Arcy, A multi-attribute, multi-weight clustering approach to managing ";e-mail overload", Decision Support Systems, v.42 n.3, p.1350-1365, December 2006
	David Schuff , Ozgur Turetken , John D'Arcy , David Croson, Managing E-Mail Overload: Solutions and Future Challenges, Computer, v.40 n.2, p.31-36, February 2007
	Steve Whittaker, Supporting collaborative task management in e-mail, Human-Computer Interaction, v.20 n.1, p.49-88, June 2005
	Victoria Bellotti , Nicolas Ducheneaut , Mark Howard , Ian Smith , Rebecca E. Grinter, Quality versus quantity: e-mail-centric task management and its relation with overload, Human-Computer Interaction, v.20 n.1, p.89-138, June 2005
	Yang Xiang, Managing email overload with an automatic nonparametric clustering system, The Journal of Supercomputing, v.48 n.3, p.227-242, June 2009
	Tom M. Mitchell , Sophie H. Wang , Yifen Huang , Adam Cheyer, Extracting knowledge about users' activities from raw workstation contents, Proceedings of the 21st national conference on Artificial intelligence, p.181-186, July 16-20, 2006, Boston, Massachusetts
	Michael Freed , Jaime Carbonell , Geoff Gordon , Jordan Hayes , Brad Myers , Daniel Siewiorek , Stephen Smith , Aaron Steinfeld , Anthony Tomasic, RADAR: a personal assistant that learns to reduce email overload, Proceedings of the 23rd national conference on Artificial intelligence, p.1287-1293, July 13-17, 2008, Chicago, Illinois