Computing personnel turnover: a review of the literature

ABSTRACT

Until 1970 most observers believed that one of the most critical MIS personnel problems was turnover. Published estimates of annual turnover of systems professionals ranged up to 35%. The individual company figures seen by the author ranged from 15% to 35% with the majority about 20%. Is this very high? A comparison with similar industrial workers brings the MIS trunover situation into perspective. Some of the distinctive aspects of MIS personnel are that they are relatively young, averaging under 30 years of age, have had un opportunity for relatively short years of service, are in an exempt managerial status, are in larger companies, and are more often men than women.

INDEX TERMS

Primary Classification:
  K. Computing Milieux
  K.7 THE COMPUTING PROFESSION

Additional Classification:
  A. General Literature

  H. Information Systems
  H.1 MODELS AND PRINCIPLES

General Terms:
Design, Human Factors, Management, Measurement, Performance