A new view of IS personnel performance evaluation

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A new view of IS personnel performance evaluation

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Communications of the ACM archive
Volume 44 , Issue 6 (June 2001) table of contents

Pages: 95 - 102

Year of Publication: 2001

ISSN:0001-0782

Authors

James J. Jiang	Univ. of Colorado, Colorado Springs
Marion G. Sobol	Univ. of Central Florida, Orlando
Gary Klein	Southern Methodist Univ. Dallas, TX

Publisher

ACM New York, NY, USA

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Downloads (6 Weeks): 4, Downloads (12 Months): 43, Citation Count: 3

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REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

	1	Church, A. and Bracken, D. Advancing the state of the art of 360-degree feedback. Group & Org. Mgmt. 22, 2 (June 1997), 149-161.
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	3	Delbecq, A., Van De Ven, A., and Gustafson, D. Group Techniques for Program Planning. Scott, Foresman & Co., Glenview, IL, 1975.
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	5	London, M. and Smither, J. Can multi-source feedback change perceptions of goal accomplishment, self-evaluation, and performance-related outcomes? Theory-based applications and directions for research. Pers. Psych. 48, 4 (winter 1995), 803-839.
	6	McCall, M. and Lombardo, M. Off the Track: Why and How Successful Executives Get Derailed, tech. rep. 21. Center for Creative Leadership, Greensboro, NC, 1983.
	7	Marilyn M. Parker, Strategic transformation and information technology: paradigms for performing while transforming, Prentice Hall Press, Upper Saddle River, NJ, 1995
	8	Leyland F. Pitt , Richard T. Watson , C. Bruce Kavan, Service quality: a measure of information systems effectiveness, MIS Quarterly, v.19 n.2, p.173-187, June 1995 [doi>10.2307/249687]
	9	Steers, R., Porter, L., and Bigley, G. Motivation and Leadership at Work, 6th Ed. McGraw-Hill, New York, 1996.
	10	Yammarino, F. and Atwater, L. Understanding self-perception accuracy: Implications for human resources management. Human Res. Mgmt. 2, 3 (summer/fall 1993), 231-247.
	11	Zeithaml, V., Parasuraman, A., and Berry, L. Delivering Quality Service: Balancing Customer Perceptions and Expectations. Free Press, New York, 1990.

CITED BY 3

	K. D. Joshi , Kristine M. Kuhn , Fred Niederman, Multiple stakeholders' perceptions of critical attributes of a top performer: exploring the effects of congruency, Proceedings of the 2007 ACM SIGMIS CPR conference on 2007 computer personnel doctoral consortium and research conference: The global information technology workforce, April 19-21, 2007, St. Louis, Missouri, USA
	Jen-Her Wu , Yi-Cheng Chen , Jack Chang, Critical IS professional activities and skills/knowledge: A perspective of IS managers, Computers in Human Behavior, v.23 n.6, p.2945-2965, November, 2007
	William J. Doll , Xiaodong Deng , T. S. Raghunathan , Gholamreza Torkzadeh , Weidong Xia, The Meaning and Measurement of User Satisfaction: A Multigroup Invariance Analysis of the End-User Computing Satisfaction Instrument, Journal of Management Information Systems, v.21 n.1, p.227-262, Number 1/Summer 2004