| Simulation of outpatient appointment systems |
| Full text |
 Pdf
(915 KB)
|
Source
|
Communications of the ACM
archive
Volume 12 , Issue 4 (April 1969)
table of contents
Pages: 215 - 222
Year of Publication: 1969
ISSN:0001-0782
|
|
Author
|
|
Jesse H. Katz
|
International Business Machines Corp., Los Angeles, CA
|
|
| Publisher |
|
| Bibliometrics |
Downloads (6 Weeks): 7, Downloads (12 Months): 27, Citation Count: 1
|
|
|
 ABSTRACT
An experimental computer program is described which simulates appointment systems employed by outpatient departments of hospitals. Both major kinds of appointment systems—individual and block—can be simulated. The purpose of the Simulator is to enable the user to evaluate the effectiveness of alternative appointment systems in a given clinical environment.
REFERENCES
Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.
| |
1
|
Systems analysis and design of outpatient department appointment and information systems. Training, Research and Special Studies Division, United Hospital Fund of New York, 1967.
|
| |
2
|
WELCH, J. D., ANn BAILEr, N. T.J. Appointment systems in hospital outpatient departments. Lancet P (1952), 1105-1108.
|
| |
3
|
BAILEr, N. T.J. A study of queues and appointment systems in hospital out-patient departments, with special reference to waiting times. J. Royal Stat. Soc. (B), 14 (1952), 185-199.
|
| |
4
|
WHITE, M. J. B., AND PIKE, M. C. Appointment systems in out-patients' clinics and the effect of patients' unpunctuality. Med. Care 2, 3 (1964), 133-145.
|
| |
5
|
FETTER, R. B., AND THOMPSON, J .D . Patients' waiting time and doctors' idle time in the outpatient setting. Health Serv. Res. 1, 1 (1966), 66-90.
|
| |
6
|
KATZ, J.H. Simulation of a multiprocessor computer system. Proc. AFIPS 1966 Spring Joint Comput. Conf., Vol. 28, Spartan Books, New York, pp. 127-139.
|
 |
7
|
|
INDEX TERMS
Primary Classification:
I.
Computing Methodologies
I.6
SIMULATION AND MODELING
Additional Classification:
I.
Computing Methodologies
I.2
ARTIFICIAL INTELLIGENCE
I.2.8
Problem Solving, Control Methods, and Search
Subjects:
Scheduling
I.6
SIMULATION AND MODELING
J.
Computer Applications
J.3
LIFE AND MEDICAL SCIENCES
Subjects:
Medical information systems
General Terms:
Design,
Experimentation,
Human Factors,
Management,
Theory
Keywords:
appointment system,
health,
management science,
medicine,
operations research,
outpatient department,
scheduling,
simulation
|
Adobe Acrobat
QuickTime
Windows Media Player
Real Player
