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Office procedure as practical action: models of work and system design
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Source ACM Transactions on Information Systems (TOIS) archive
Volume 1 ,  Issue 4  (October 1983) table of contents
Pages: 320 - 328  
Year of Publication: 1983
ISSN:1046-8188
Author
Lucy A. Suchman  XEROX Palto Alto Research Center, 3333 Coyote Hill Road, Palo Alto, CA
Publisher
ACM  New York, NY, USA
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Downloads (6 Weeks): 21,   Downloads (12 Months): 202,   Citation Count: 86
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REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

 
1
BITTNER, E. The concept of organization. Social Research 32 (1965), 230-255.
 
2
BLAU, P., AND SCOTT, W. Formal Organizations. Chandler, San Francisco, 1962.
3
 
4
GARFINKEL, H. Good organizational reasons for "bad" clinic records. In Studies in Ethnomethodology, Prentice-Hall, Englewood Cliffs, N.J., 1967, Chapt. 6.
 
5
NEWMAN, W. Office models and office systems design. In Workshop on Integrated Office Systems (Nov. 1979).
 
6
SELZNICK, P. TVA and the Grassroots. Free Press, New York, 1966 (original publication date, 1949).
 
7
TAYLOR, F. The Principles of Scientific Management. Harper, New York, 1911.
 
8
WOODWARD, J. industrial Organization: Theory and Practice. Oxford, London, 1965.
 
9
ZIMMERMAN, D. Record-keeping and the intake process in a public welfare agency. In On Record: Files and Dossiers in American Life, S. Wheeler, Ed., Russell Sage, New York, 1969.
 
10
ZIMMERMAN, D. The practicalities of rule use. In Understanding Everyday Life, J. Douglas, Ed., Aldine, Chicago, 1970.

CITED BY  86